Xinhua News Agency, Kunming, November 13 (Reporter Yan Yong) The reporter learned from the Yunnan Provincial Department of Culture and Tourism that since the implementation of the “30-day return without reason” system for tourists shopping in May 2019, the total number of return requests from tourists as of the end of October this year More than 10,000 pieces, 7236 pieces have been returned, involving a refund of 53.354 million yuan.
It is reported that Yunnan has established 123 tourist shopping return supervision centers in 16 prefectures and some key counties in the province, and 130 tourist return center service points in airports, major train (high-speed rail) stations and tourist concentrated areas. The tourist shopping "30-day return without reason" working mechanism of "government guidance and promotion, platform management and scheduling, online and offline acceptance, efficient and convenient processing" has been adopted, and tourist satisfaction has continued to increase.
"In early September, I bought a jade safety buckle in Lijiang. Because I was not satisfied, I contacted the local return supervision center on October 2 to apply for a refund. After they verified the bill and other information, I received the full return on the same day. Money." said Guangxi tourist Peng Weiming.
Yang Cheng, deputy director of the Yunnan Provincial Department of Culture and Tourism, stated that "returning goods without reason within 30 days" is an important measure to promote the development of Yunnan tourism, purify the tourism market environment, improve tourist experience satisfaction, and establish Yunnan's tourism image.
In the next step, Yunnan will further promote the normalization and institutionalization of this work by strengthening the functions of the tourist shopping return supervision center and strengthening the inspection and supervision of "30-day returns without reason".