A report released to the government on Wednesday calls for efforts to make online public services more accessible to people with disabilities. This accessibility “remains the exception and not the norm”, deplores the National Digital Council (CNNum), an independent advisory body placed with the Secretary of State responsible for the file, Cédric O.
However, "in a context of dematerialization of the administration, the consequences can be dramatic for the access to the rights of people with disabilities", continue the authors of the report. Making sites accessible is already "a legal obligation and sanctioned by law", but in reality "this need is not sufficiently taken into account by public and private actors", they still deplore.
Press release 📄 | In preparation for the National Disability Conference (CNH) of February 11, 2020, the @CNNum publishes a report on #DigitalAccessibility which was delivered to Ministers on February 5, 2020.
📥 Report: https://t.co/ZXNnrmFvIE
🔎 CP: https://t.co/1wcMs0wNlk pic.twitter.com/8J3JJNraW2
Generalize closed captioning apps
They recommend the creation of a "ministerial delegation of digital accessibility", which would be endowed with a "power of sanction on self-referencing or on complaints from users". A platform for reporting problems should also be made available to Internet users, according to them. The CNNum also suggests strengthening the accessibility of audiovisual content, in particular by making subtitling for the deaf and hard of hearing available on mobile apps, as well as digital educational resources.
Finally, we must "integrate" this question of accessibility "in the initial and continuing training of digital professionals", according to experts. According to the entourage of Cédric O, part of the proposals made in the report could be taken up by the executive, some of them from the National Disability Conference organized Tuesday at the Élysée Palace by Emmanuel Macron.
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