39 yuan to smoke iPhone14?

Be careful with the link of "sweeping wool"

　　39 yuan lottery?

Has someone already shared their winning experience?

Don't try to take advantage, because what you get in the "smashing" may not be a "pie" but a "trap"-after someone pays for the lottery, the news disappears; After Metropolis Daily and Cover News launched the "Tracking to the End·315 Cloud Complaint Theme Report", they received similar complaints from many netizens.

　　"Pie" pushes

　　No reply after "silk smooth" payment

　　On January 6, when Mr. Xu was swiping Weibo, he was attracted by a piece of information in the "News": Weibo titled "Qiqi's Good Luck Daily" posted a screenshot of an order, the order product was iPhone14 Pro Max, and "Payable "Pay" is 39 yuan.

The Weibo also attached a web link of "iPhone14 Pro Extraction Address".

　　Mr. Xu said that "Qiqi's Good Luck Daily" is not a blogger he follows, but this winning information made him a little tempted.

"There are more than 20,000 comments, and several people said that they have also won." Many seemingly genuine comments coupled with very tempting prizes made Mr. Xu click on the link of the lottery with a mentality of giving it a try, and paid Enter the "Blind Box Lucky Draw" page after 39 yuan.

However, before Mr. Xu could react, the lottery ended, "I feel like I got a 'lonely' draw."

　　39 yuan just like that?

Mr. Xu found a screenshot of the "event rules" before the lottery draw.

The screenshot states that "Users who use mangwu on this platform should abide by these rules... Refunds are not supported for products that have been opened..." At the bottom, there is a customer service hotline starting with 400, and Mr. Xu called it immediately.

　　As soon as the call was connected, Mr. Xu's heart went cold.

"The mandarin of the other party is very substandard, so I asked me to go to the Mangwu APP to find an order." In the app store of the mobile phone, Mr. Xu did not find the "Mangwu APP", "I dare not go to other places to download it. Encountered a rogue link."

　　The payee is "someone else"

　　The original blogger has deleted the lottery content

　　After Mr. Xu posted his experience on social media, "Mangwu" officially replied to him, but his order was not found, and the "customer service hotline" he dialed starting with 400 was not the Mangwu hotline. The payee of the payment record, Nor is it the company where Mangwu works.

　　From the payment information of Mr. Xu, the payee is Hainan Aike Network Technology Co., Ltd.

He tried calling the company's customer service number displayed on the payment page, but no one answered.

　　The reporter dialed the company's annual report announcement phone number, but no one answered the landline and the mobile phone was turned off.

　　In the end, after Mr. Xu complained on the payment platform, the 39 yuan was returned by the original route.

"I won't believe in these things anymore," Mr. Xu said.

　　While laughing at himself, Mr. Xu, a graduate student, also questioned: "Why can such information be promoted unscrupulously?"

　　The reporter's inquiry found that at present, the blogger "Qiqi's Good Luck Daily" has deleted the content related to the lottery draw on the platform, and the comment content cannot be seen.

The reporter sent a private letter to the blogger to ask the reason for the deletion, but as of press time, no reply has been received.

　　iPhone into Shampoo

　　You have to pay another 15 yuan for shipping

　　What happened to Mr. Xu is not an isolated case.

Mr. Jia from Tianjin also saw a similar lottery when he watched the small video.

"At that time, I wanted to be greedy for cheap, but cheap is not so easy to be greedy." Mr. Jia recalled that after clicking the link, he was presented with the payment interface, "pay 39 yuan and draw a prize."

　　Mr. Jia downloaded the Mangwu APP, but what he drew was a 450ml bottle of shampoo.

He had already accepted the fact that he was "unlucky", but when he saw that there was still a shipping fee of 15 yuan to pay, Mr. Jia was angry: "The money for the lottery plus the shipping fee is more expensive than the prize itself."

　　Mr. Jia found the customer service theory and wanted a refund, but the other party asked him to check the "gift box rules" by himself, and said that because of the special nature of the blind box, once it was opened, it could not be refunded, nor could it be returned or exchanged.

"From the advertisement to the lottery page, it is shown that the lottery is an iPhone, but the result is shampoo. This gap is too great." Mr. Jia said angrily.

　　Regulatory authorities issue reminders

　　Blind boxes sold online become a hot spot for complaints

　　On a complaint platform, there were 873 complaints related to "Mangwu".

In addition, there were 304 complaints about the blind box of the similar "Vitality Box".

These complaints often mention "false propaganda" and "refund".

　　According to the reports of consumer complaints during the Spring Festival released by the Chengdu Municipal Market Supervision Bureau, online lottery draws and online sales of blind box consumer complaints have become new hot spots. These complaints are similar to those encountered by Mr. Xu and Mr. Jia.

"Consumers complained that they directly deducted the money after clicking on the lottery page, some did not get the actual product, some blind boxes won did not match the actual value of the product sent, and some did not even deliver the goods." Chengdu City Market Supervision Bureau official said.

　　The market supervision department reminds that you must be cautious when buying blind boxes online and participating in lottery draws. Try to choose merchants with high reputation, good reputation, transparent sales rules, and perfect after-sales service for transactions. Don’t trust merchants’ propaganda, and combine your own economic conditions and hobbies Wait, buy blind boxes rationally.

At the same time, attention should be paid to asking for and retaining invoices and other shopping receipts, operator advertising information, etc., so that they can be used as evidence for rights protection in the event of disputes afterwards.

　　West China Metropolis Daily - Cover News Reporter Wu Bingqing

　　"West China Metropolis Daily" February 24, 2023 A6 edition