Digital technology is invading future hotels, where dinosaur tourists will be allowed to check in automatically. Tourists can also open the room with a smartphone. "Digital technology and its applications are the main driver of the current changes in the hotel industry," said Vanessa Burkmann, an expert at the Fraunhofer Institute in Germany. The focus of the German researcher on the future hotel research project FutureHotel for more than 10 years.

Robots for routine work

Many international hotels now rely on robots to do routines, whether in the hotel lobby or in rooms. For example, when a tourist checks in the reception area of ​​the Hin Na Hotel in Japan, he talks to a dinosaur, The prehistoric receptionist with another artificial object, the doll looks like the reception staff at the hotel.

Not only do robots rely on check-in procedures for this Japanese hotel, but there are some German hotels that have followed this approach, and robots provide tourists with more information about excursions in the surrounding area or offer some services to tourists.

The Brunner Hof Hotel in the Arnfang region of the Bavarian Forest is testing the Pepper in cooperation with another hotel to use this robot in the lobby. The Shani Hotel in Vienna, Austria, relies on the robot, called Shaniput, which can be called by tourists. Tips on trips outside the hotel.

the smartphone

Tourists can control the hotel rooms by smartphone, and many hotels now offer applications that allow tourists to book rooms, check-in and pay for accommodation. The Hotel Shani, in collaboration with the Fraunhofer Institute, can book hotel rooms in advance, , And offers several choices for tourists, whether the room has an external view, on the ground floor or near the lift.

International hotel chains are seeking to strengthen the interconnections and interconnections of the hotel rooms. Marriott International, Maryland, has set up a test room for the Internet. In this room, yoga exercises are displayed in a body-size mirror or the desired temperature is set and stored in the guest profile Or a hotel guest.

Rooms mood

In addition, the NH Hotel Group has set up Mood Rooms in its Berlin and Madrid hotels. Guests in these rooms can adjust different lighting concepts, depending on the mood and times of the day.

Miriam Tainzer, a tourism expert, noted that new technologies take longer to spread in the hotel sector than other sectors, and tourists are not fully prepared to accept new offers.

Vanessa Burkman confirmed that digital jobs, which will be offered in hotels in the future, will remain additional functions; guests will be able to continue to use lighting fixtures as usual through traditional keys.

- Robots receive tourists and accompany them in their tours and provide information.