Just four days before departure, Ella Arundell checks in with her husband Russell Mack and their three children for their flight to Majorca. The family from Britain wants to spend a week on the holiday island. Satisfied with her early organization, Ella Arundell goes to bed, looking forward to the holidays.
But then the next morning, the angry awakening: As the British newspaper "Daily Mail" reported, the couple hears how her cocker Spaniel Baily - another puppy - makes unusual noises on the lower floor of the house. Russell Mack goes down to see what's going on.
He finds the passports of the children ragged-Bailey had apparently spotted and eaten them during the night. The 35-year-old climbs the stairs again and says: "We are not going on vacation." Desperately, Mother Ella Arundell is still trying to glue the children's documents together. "They looked awful, but we clung to every straw," says the 32-year-old. But at the airport they can not get away with the torn passports.
A disaster for the family of five. "It was so stressful and disappointing," says Arundell. Actually, the family wanted to do the all-inclusive trip together with friends. Two of her children even had their birthday during the trip - the hotel had already announced that they were baking a cake and holding a small party.
If it had been the parents' passports, they could have gotten new ones the next day, Ella Arundell told the newspaper. "But for children under the age of 16, this takes seven working days because of child protection regulations." The vacation had done with it. Their insurance was also not paid for the damage, as the cancellation was not an illness or death.
The family has now applied for new passports and wants to postpone their vacation by one month. For this she had to pay about 1,000 British pounds (about 1120 euros) change fees.