The “Union cooperative” continues to meet the basic needs of society and the most important of which are food products, with this task being a national duty, either in light of the current exceptional circumstances or at times without them, especially since the leadership’s directives were clear regarding the necessity of securing all the necessary needs for all members of society Citizens or residents, and ensuring that all food products are provided at all times, whereby (the cooperative) works with the utmost energy to implement the directions of the higher leadership that always put the interests of society and the interests of individuals at the top of the priorities.
Basic services
In a statement today, the Chairman of the Board of Directors of the Union Cooperative, Majed Hamad Rahmah Al Shamsi, stressed that “(the cooperative realizes the size of the responsibility incumbent on it to provide one of the basic services that no society can do without it, which is the service of providing food”, noting that “the Union Cooperative” The team work continued to implement the vision and directions of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, and his brother His Highness Sheikh Mohammed bin Zayed Al Nahyan, Crown Prince of Abu Dhabi and Deputy Supreme Commander of the Armed Forces, in order to achieve comfort The mind of all members of society, whether citizens And residents as well as visiting guests, to continue to provide quality service to live up to the expectations of customers, despite the extraordinary situation of our country and the entire world by the epidemic Corona outbreak, which is considered by the Board of directors of the cooperative national duty can not breach it under any circumstances.
On the preventive measures and the precautionary measures followed in the various branches and locations of the Union's cooperative, Al-Shamsi stressed that (the cooperative) was among the first to seek to implement the preventive guidelines issued by the Ministry of Health and Community Protection, the Health Authority in Dubai, the Dubai Municipality, and all the agencies concerned with fighting the Corona virus The new, in the context of permanent concern to provide a safe and healthy environment for all customers as well as for all members of work teams in all its outlets, stressing that health and safety requirements are at the forefront of matters that the cooperative is keen to verify and confirm their application at all times, including doubling He was tired of providing home delivery services that witnessed a big boom recently, especially with the decision to extend sterilization operations in Dubai 24 hours a day, which put more pressure on (the cooperative), but that did not frustrate her resolve, but increased her insistence to double work For the comfort and safety of all members of society.
50 countries
And on the availability of food products, whether fresh or canned, as well as refrigerated and frozen, the CEO of the Union Cooperative, Khalid Hamid bin Dhiban Al Falasi, said: “We would like to assure all our valued customers that all foodstuffs are available in a very natural way, where (the cooperative) has a broad base of suppliers in About 50 countries around the world, which enhances the ability of (the cooperative) to meet all the needs of the customer at all times, and (the cooperative) also owns one of the largest warehouses in the world and includes in addition to food products various household necessities, while the (cooperative) follows a strategy that ensures a continuous flow The product The food and non-food products through the adoption of many alternatives, and we have contracts amounting to 25 million dirhams for goods and fresh goods available in our warehouses and stores of suppliers with international standards ».
In order to facilitate society in all its categories, the Federation cooperative allocated the first morning from 7 in the morning until 8 in the morning to serve senior citizens and residents, where all units of accountants end their operations quickly, which contributes to mitigating them and avoiding mixing with others. The Union cooperative is keen on maintaining the high quality level in all its products, whether from vegetables, fruits, meat, poultry, fresh fish, whether local or imported, as well as dairy products of all kinds, baked, frozen, dried and preserved foods, drinks and juices, as well as grains and preserved foods, as well as household supplies From kitchen appliances to detergents, utensils, baby and children necessities, personal care products, and other products that represent the basic needs of every home.
Supply contracts
Al Falasi asserted that the management of (the cooperative) raised the value of supply contracts for Ramadan commodities to 450 million dirhams, which provides a great abundance to meet the needs of consumers.
And on the details of the precautionary measures applied by the Union cooperative in its various outlets, the director of the Happiness and Marketing Department of the Union Cooperative, Dr. Suhail Al-Bastaki said that “(the Union Cooperative) was one of the first to implement the principle of physical divergence by installing standing signals on the ground in the area of accountants and vegetable scales And the sections of saga and fish, to organize the process of waiting for the request, weight or payment while maintaining a safe distance between shoppers, in addition to the keenness of the cooperative department to wear customers and all the staff of the masks and gloves in accordance with the directives of the Higher Committee for Crisis and Disaster Management in In Dubai, (the cooperative) installed transparent (acrylic) barriers that separate the accountant from the customer, in addition to the staff of the customer happiness service and the auditors, providing an additional level of protection for all parties ».
Al Bastaki stressed that (the cooperative) has been careful in applying the highest levels of protection, including continuous sterilization of shopping carts throughout the day, with placing single-use and environmentally friendly bags on the handles of the carriages, where those bags that are biodegradable are disposed of after the shoppers empty their goods to His car, in addition to periodically sterilizing all the departments in the branches periodically after the end of working hours, as well as sterilizing buses that transport employees to and from the headquarters of all branches and reducing employees in one bus and confirming the spacing between them, in addition to examining the employees daily before entering the cooperation branches Every morning and to the residences at night by taking the heat and following their commitment to preventive measures and instructions.
Physical spacing
In order to provide higher levels of protection to customers and contribute to achieving the principle of physical distance, the Union cooperative decided to prevent entry to children and reduce the number of shoppers so that shopping is limited to one family member, and a maximum of two in some exceptional cases, while the distribution of gloves has begun I have to go to (the cooperative) to provide a safe environment that protects the customer as well as everyone around him, and the union cooperative has worked to raise its operational capacity with regard to home delivery requests, where Al Bastaki explained that the current conditions have caused a huge boom in requests for home delivery while the cooperative has doubled P For to keep up with the boom in an attempt to meet all the needs, including this implies great difficulty, especially since the number of applications per day exceeds the 800th request an increase estimated at 640% from normal rates.
He pointed out that (the cooperative) resorted to many alternatives to enhance its ability to meet the growing demand for home delivery, including contracting with Dubai Taxi, as well as several delivery companies, and increasing the number of workers in the delivery service as well as taking advantage of the services of volunteers contributing to the distribution of requests to Homes, especially for the elderly and people of determination, appealing to the public to understand the pressure on the union’s cooperative as well as all components of the food product provider chain through home delivery due to the large increase in the volume of those requests, stressing that the cooperative spares no effort in achieving the highest levels of happiness pursuant to It is even in the most difficult conditions.
With regard to the prices of commodities and food products, and the increase in their injuries due to the current situation, Al Bastaki stressed that the prices are subject to a strict control process by the various oversight bodies, particularly the Ministry of Economy, the Department of Economic Development in Dubai, and its consumer protection, and therefore it is impossible to increase Prices are random, while the Union cooperative focuses on a quality service to the community, away from any profit or commercial goals.
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17 branches
The Union Cooperative provides its services to the public daily, seven days a week, from seven in the morning until midnight, through 17 branches distributed in the regions: Satwa, Rashidiya, Al Twar, Hamriyah, Al Mankhool, Jumeirah, Al Wasl, Mirdif, Al Barsha, Umm Suqeim, and Madinah Al Alamiya, Al Aweer, Abu Hail, Al Mamzar, Al Mizhar, The Point, Palm Jumeirah, and Nandhalba, in addition to two malls are Al Barsha Mall in Al Barsha, and Etihad Mall in Al Muhaisnah.