Travelers who decide to postpone or cancel their TGV or Intercités train journey will be able to do so "without exchange and reimbursement costs" until April 30 due to the coronavirus epidemic, SNCF announced on Monday. "For travel until April 30, 2020, SNCF has made the decision to make free the costs of exchanges and reimbursements of TGV tickets INOUI, OUIGO and Intercités" until the departure of the train, she said in a communicated. The measure also applies to TER trains in correspondence.
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The SNCF thus intends to adapt "to this difficult period linked to the spread of the Covid-19, which generates a feeling of uncertainty in the travel plans of French and foreign tourists" and "allow everyone to calmly prepare their trips , with the assurance of being able to postpone or cancel their trips free of charge ".
All TGV and Incercités trains have undergone "reinforced daily and meticulous cleaning for several days already, in order to eliminate the risk of contamination as much as possible", she also recalls.