China News Service, February 20 (China News reporter Wu Jiaju) While KFC Home Delivery has reduced delivery fees, it has also begun charging packaging service fees.

  In this regard, some netizens questioned, KFC's delivery fee is already high, but it also charges packaging fees? Some netizens also said that after the delivery fee is reduced, if you order a meal within 200 yuan, the delivery fee plus packaging fee will be 8 yuan, which is lower than the previous delivery fee. Some netizens feel that KFC is encouraging people to get master cards.

  KFC’s introduction of take-out service fee, what impact will it have on consumers?

  Picture from KFC official website

  KFC’s official website shows that the official pricing of KFC’s home delivery fee will be reduced from 9 yuan to 6 yuan on February 20, 2024. At the same time, KFC said that in order to better improve the service experience of delivery products, it has upgraded the insulation of delivery packaging bags and provided dedicated packaging services, charging packaging service fees as appropriate. In addition, Dashen Card users can enjoy free delivery fees when the amount is exceeded, and can also enjoy the benefit of free packaging service fees.

  On February 20, a reporter asked KFC customer service. The other party said that KFC has launched a packaging service fee, which is limited to KFC’s own + third-party channels. At the same time, the delivery fee will be adjusted from 9 yuan to 6 yuan.

  Picture from KFC APP

  KFC announced details that for dinners and late-night snacks, the package service fee for individual chicken snacks, desserts, and side dishes is 0.6 yuan/portion; the package service fee for individual items of burgers, rolls, and rice is 0.8 yuan/portion; and the package service fee for whole chicken is 0.6 yuan/portion. 1 yuan/portion, single person meal, 4 pieces or less snacks and dessert package service fee is 1.2 yuan/portion, double meal, 5-9 pieces snacks and dessert package package service fee is 2 yuan/portion, multi-person meal, 10 pieces The package service fee for snacks and dessert packages and above is 2.5 yuan/portion, but there is no package service fee for drinks.

  In terms of breakfast, the package service fee for a single staple food and a two-piece set including staple food and a single snack is 0.6 yuan/portion. The package service fee for a single meal (three-piece set) is 0.8 yuan/portion. The service fee for a full meal, a meal for two persons, and a multi-person meal The meal packaging service fee is 1.2 yuan/portion, and there is no packaging service fee for drinks.

  The package service fee details also state that the maximum price for orders with an actual payment amount of less than 200 yuan (excluding delivery fees) is 2 yuan/order, and the maximum price for orders with an actual payment amount of 200 yuan or more (excluding delivery fees) 6 yuan/order, the maximum price for orders with actual meal payment of 300 yuan and above (excluding delivery fees) is 9 yuan/order.

  This time, KFC has reduced the home delivery fee by 3 yuan. Therefore, compared with before, when consumers order takeout on this platform, if the total package fee for all food is greater than 3 yuan, they will spend more money. If the total package fee for all food is less than 3 yuan, you spend less money. At the same time, the total delivery fee + packaging service fee can reach up to 15 yuan.

  Screenshot of third-party takeout platform

  However, the reporter checked multiple takeout platforms on the 20th and found that the packaging fees for ordering KFC takeout on these platforms were not exactly the same as those on the KFC APP. For example, a reporter ordered eight spicy chicken drumsticks on a takeout platform. The food price was less than 200 yuan, and the packaging fee had reached 6.4 yuan.

  KFC charges a delivery and packaging service fee, will it affect you? (over)