China News Service, Beijing, January 19 (Reporter Liu Liang) A consumer warning issued by the China Consumers Association on the 19th stated that since last year, some criminals have been pretending to be working for the China Consumers Association under the banner of relevant departments and the China Consumers Association. Personnel, taking advantage of consumers' eagerness to get their money back, used the pretext of refunding course fees at education and training institutions to induce consumers to transfer money by purchasing "treasury bills", "funds" and "securities", and committed fraud, causing serious damage to consumers' property. .
This behavior seriously infringes on consumer property safety and is suspected of being a crime.
According to reports from consumers, criminals usually pretend to be staff of the China Consumers Association to establish contact with consumers, induce consumers to join the refund QQ group of relevant education and training institutions, and download the suspected illegal APP designated by them.
This type of APP often has a built-in group chat function. After consumers enter the group chat, criminals require consumers to purchase "treasury bills" in order to get a refund. There are also criminals who pretend to be "refunding users" and publish information about successful refunds.
Once a consumer is deceived into purchasing "Treasury Bills" and completing the transfer, the criminals will freeze the consumer's APP account on the grounds of "operational error" and require the consumer to make another large transfer and purchase more "Treasury Bills" to unblock the account.
If consumers have doubts about the above steps, criminals will also provide consumers with the complaint consultation phone number and address published by the China Consumers Association on its official website, and even mislead consumers into going to the China Consumers Association to receive refunds.
The China Consumers Association said that as a result of the above behavior, consumers not only did not receive the training fees that should be refunded, but were defrauded by criminals and suffered double losses.
The China Consumers Association strongly condemns such despicable behavior and reminds consumers to keep their eyes open and beware of being deceived.
At the same time, we call on relevant departments to attach great importance to consumers' demands and strictly investigate and deal with such fraud cases to form an effective deterrent.
The China Consumers Association emphasizes that its organization is a public welfare social organization established in accordance with the law to protect the legitimate rights and interests of consumers. It does not engage in commodity operations or for-profit services, and does not recommend goods and services to consumers by charging fees or other profit-seeking methods.
The Consumers Association is a mediation agency for consumer disputes and never charges any fees for handling consumer disputes.
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