The Japan Airlines website is almost inaccessible, and we continue to have trouble reserving and purchasing airline tickets.
It is believed that the cause was the concentration of access due to the discount air ticket sales campaign that started on the 9th.
According to Japan Airlines, since around 11:50 pm on the 8th, there have been problems with almost no connection on the website used for booking and purchasing airline tickets.
It seems that the reason is that access has been concentrated since a campaign to sell cheap air tickets started at 0:00 am on the 9th.
Due to this effect, it is not possible to reserve and purchase not only air tickets for the campaign, but also domestic and international air tickets operated by the same system from the 12th of next month.
On the other hand, if you use the smartphone app, you can purchase air tickets until the 11th of next month because they are operated by a different system.
Also, if you call, you can reserve and purchase air tickets after the 12th of next month.
The company says it has not confirmed any internal system failures or external cyberattacks.
In addition, the airport system has not been affected, and boarding procedures and flight operations have not been affected.
The company says there is no prospect of recovery.
Japan Airlines said, ``We apologize for the inconvenience and inconvenience.Please refrain from accessing as much as possible now and try to access again after a while.''