On the 1st, the Ministry of Economy, Trade and Industry designated five domestic and overseas corporate groups such as Rakuten Group and Yahoo as the targets of the law regulating giant IT companies.
In response to this, each company has begun to respond by establishing a new window for receiving complaints from companies that the Rakuten Group opens on its mail-order site.
The Ministry of Economy, Trade and Industry has designated five corporate groups: Rakuten Group, Yahoo Japan, Amazon Japan, Google, and Apple on the 1st as the subject of the law that regulates giant IT companies that came into effect in February.
The designated corporate group is regulated by law to make a favorable contract against the background of a stronger position than the business partner, or to unilaterally raise the commission, and the terms of the contract should be disclosed to the business partner in an easy-to-understand manner. It is obligatory to notify in advance when changing the contract contents.
Established a dedicated window for receiving complaints from companies that have opened Rakuten Group stores
In response to this, the Rakuten Group announced countermeasures on the 1st.
According to this, a dedicated window for receiving complaints from companies opening stores on the mail order site was newly established on the 1st, the order displayed in the search and the conditions for stopping the opening of the store are posted on the company's homepage in an easy-to-understand manner. I have done it.
Clarify the screening criteria for permitting Yahoo!
In addition, Yahoo has taken steps to increase transparency, such as by revising the guidelines in the form of clarifying the screening criteria that allow stores to open on mail-order sites.