As part of the application procedure for the new rate plan "ahamo" introduced by mobile phone giant NTT DoCoMo from the 26th, it was found that there was a problem that an error was notified even though the procedure was completed. ..
NTT DoCoMo is accepting applications for a new rate plan "ahamo" with a data capacity of 20 GB and a monthly fee of 2700 yen online from the 26th.
According to the company, in this application procedure, when a DoCoMo user applies for a plan change through the DoCoMo line, a screen notifying that the procedure has been completed is not displayed and an error message is displayed in some cases. It means that it is.
No problems have occurred with new applications or applications via Wi-Fi without using DoCoMo's line.
Even if an error is displayed, the procedure is completed without any problem, so the company wants to ask the user to confirm it by e-mail etc. that arrives after the procedure is completed, and wants to fix the problem by the beginning of next month.