China News Client, May 5 (Zhang Xu) On May 5, the Bank of China once again issued an announcement about the "Crude Oil" product. Bank of China said that in the recent past, BOC has actively understood customer demands, and has done its utmost to protect customer interests in accordance with the principles of rule of law and marketization, and has studied and put forward opinions in response to customer demands. At present, relevant branches of the Bank of China are actively communicating sincerely with customers according to their opinions, and negotiating settlement on the basis of voluntary equality. If no settlement can be reached, both parties can resolve civil disputes through litigation, and BOC will respect the final judicial decision. At the same time, BOC reserves the right to recourse to relevant external agencies in accordance with the law. (Zhang Xu)