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As many countries have imposed restrictions on the arrival of the Corona19 virus around the world, some foreign airlines are halting the refund of tickets that they have been unable to ride.

Reporter Jeong Seong-jin was covered.

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Vietnam Airlines has announced that it will stop accepting requests for refunds from Korean branches for three months from the 12th.

Customers protested whether they could get the money back.

Travel agencies that have purchased tickets have also suffered from thousands of requests for refunds.

[Travel agency officials: (Foreign) If the airline goes down, there is no way to get back (airfare). Customers will blame the travel agent.]

As the controversy escalated, Vietnam Airlines announced it would announce the day to resume filing a refund request.

[Vietnam Airlines officials: It is our position that we will now receive refunds normally again to eliminate inconveniences (of customers).]

Air France and Dutch Airlines also blocked a request for a refund from the reservation system between the airline and the travel agency yesterday, and when it became controversial, it was an error in the computer system.

Refund fees are also an issue.

Lee Mo, who booked an Air Canada flight to Toronto four days later, got a bad call from the airline.

Canada's ban on immigration to foreign countries means that there are no planes to fly, and you have to pay a refund fee.

[Air Canada reservation customers: I paid for all the fees, so I bought it for 600,000 won, but I have to pay 3,700 won, and it is free to change (with another ticket). .]

Consumer complaints are exploding, but the government is only sending letters to foreign sailors for cooperation.

(Video coverage: Hyun-Cheol Yang, Video editing: Min-Kyu Jeon, VJ: Seung-Min Han)