China News Network, Hangzhou, March 15th (Hu Yixin and Su Ting) In order to hedge against the impact of the epidemic, take precautions to ensure that domestic and foreign consumers can travel with peace of mind and consume with confidence. In 2020, the "March 15 International Consumer Rights Day" commemorative event in Hangzhou was held At the scene, Zhejiang Consumer Rights Protection Committee, in conjunction with Zhejiang Tourism Association and Zhejiang Tourism Homestay Industry Federation, issued ten initiatives to the majority of Zhejiang Province's homestay and farmhouse practitioners, aiming to press the tourism industry restart button and fast forward button.
It is reported that affected by the new crown pneumonia epidemic, rural leisure tourism such as homestays, farmhouses, leisure agriculture and other places in Zhejiang are basically closed. In response, the "Proposal Letter" proposes to do a good job of first-hand epidemic prevention and first-hand restoration. "Zhejiang provinces, such as homestays, farmhouses and other tourist sites, should do a good job of the current and post-epidemic preparedness work, implement site disinfection, personnel temperature measurement, scattered dining and other epidemic prevention measures and emergency plans, equipped with necessary masks, disinfection Protective equipment such as liquids, thermometers, etc. to strengthen the health management of on-the-job staff. "
At the same time, "food safety, rejecting game" is also an important item of this initiative. The "Proposal" proposes that the hostel and the farmhouse mainly purchase raw materials with a quarantine certificate of origin and qualified animals from the animal epidemic prevention department. They shall never buy, process, or sell any wild animals and their products. Ensuring safe, green and pollution-free rural picking and tourism products.
As for the price, the "Proposal" proposes to adopt the "sunshine menu", indicating the product name, ingredients, weight, and price. The meal list must be clearly marked and accurately measured, and there must be no shortage of shortfalls. The actual items must be consistent with the meal list.
In order to protect the legitimate rights and interests of consumers, the "Proposal Letter" proposes to ensure smooth complaints and prompt resolution of disputes. Relevant persons in charge of the Zhejiang Consumer Protection Committee suggested that the hostel and the farmhouse mainly actively establish consumer rights service stations (points) with the three parties of the local market supervision department and the Consumer Protection Committee, and set up a small prepayment fund for consumer disputes. General complaints are proactive. On the day of negotiation and settlement, if the situation is complicated, actively cooperate with relevant departments to coordinate and handle it without delay or push.
The "Proposal Letter" calls for confidence in the industry to be more important than policy tilt in the post-epidemic period, brand reputation is more precious than resource endowment, and reputation is more valuable than popularity. "We will definitely get out of the haze of the new crown pneumonia epidemic, and the tourism industry, especially the rural leisure tourism industry, will usher in the beautiful scenery of" Liu An Hua Ming Yet another Village ". Let us work together and work together for the early arrival of pressing the 'fast forward button' 'Moment". (Finish)