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I often go to a gas station to do a mechanical automatic washing. However, I am worried that my car may be scratched.

Chung Hye-kyoung reported.

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They can be scratched, torn, and even discolored.

After the car wash, the car was damaged. The complaints received at the Consumer Center were 3,300 cases for 5 years and 6 months.

Of the 220 cases that applied for relief, 67.3% were using a mechanical car wash at a gas station.

The problem is that compensation is not easy because it is difficult to prove responsibility.

Mr. A has a front wheel on the mechanical car washer rail, resulting in scratches on the tire wheel.

However, the owner of the car wash said that it was a scratch, and refused to compensate, and eventually had to replace the tire wheel with 160,000 won.

[Vehicle Damage Victim: I feel like my car is falling down with my chin. There is a feeling of clashing somewhere. It was not their fault.

As a result, more and more consumers are stuck with self-washing due to car damage.

[Lee Chan-suk / Seoul Guro-gu: gas station (mechanical) Do not wash it. I know when I sell my car. I know how good it is.

Especially during the winter, the car wash equipment is dripping with ice, so it is easy to scratch the car.

Consumers have taken good care of the appearance of the car before and after the car wash, have obtained evidence and advised that if any flaws or damage are found, check with the manager on the spot.

(Image Editing: Joon Hee Kim, VJ: Jung Min-koo, Photo Source: Bon Bae Dream)