"Healthy" campaigns against private schools in Dubai

Dubai Health launches a "hotline" for schools

Sawsan Al-Nahhas: "The health standards for the school year included providing an isolation room, and identifying safety officials at the school."

Yesterday, the Dubai Health Authority launched a free "hotline" service for schools to achieve the maximum response to the questions and inquiries of parents, students, and educational and administrative staff in private schools, related to the "Covid-19" virus, in conjunction with the start of the new school year.

The service aims to enhance communication with community members, and direct them to rely on the authority in obtaining information related to the causes, symptoms and methods of preventing the emerging corona virus, preventive and precautionary measures to avoid infection with the disease, correct handling of virus-infected cases or suspected cases, and the precautionary measures applied in schools And in accordance with the directives issued by the Supreme Committee for Crisis and Disaster Management, and in coordination with the Knowledge and Human Development Authority in Dubai.

The Director of the Customer Happiness Department at the authority, Fatima Al-Khaja, said that the new service will contribute to achieving a safe return for students to attend their schools.

She pointed out that the service is provided around the clock, working to standardize information through a unified database, and training customer service personnel to provide it with high professionalism and efficiency.

She added that the "hotline" yesterday received more than 700 phone calls from students, educational and administrative staff in private schools, parents and members of society in general, which reflects community awareness and its eagerness to access the correct information from its official source.

On the other hand, the Senior Public Health Specialist, Acting Head of the School Health Department, Dr. Sawsan Al-Nahas, confirmed the implementation of an intensive monitoring plan on private schools in the emirate, to ensure their commitment to implementing the health procedures and standards set by them to ensure a school environment free from infectious diseases. .

Al-Nahas told "Emirates Today" that the authority has worked, during the past period, to set standards and controls to ensure a safe academic year for students and administrative and teaching staff, in cooperation with the municipality and the Knowledge Authority, as it subjected the administrative and medical staff in private schools to training on the new controls, requirements and procedures, to enable them To control the health situation within the school.

She pointed out that the monitoring and inspection processes will be intensive to ensure that everyone adheres to the specified procedures, in order to preserve the safety of students, teaching and administrative staff in each school.

Al-Nahas stated that the authority has recently developed an action plan for the reopening of schools in cooperation and coordination between the concerned parties, and issued new standards for school clinics, including specifications for isolation rooms, details of reporting infectious diseases, as well as issuing guidelines for the conditions for reopening schools, which include precautionary measures for prevention. From the spread of infection. The schools also prepared their own plan to respond to the requirements of the guidelines, and included the procedures that they implemented in preparation for the new season.

She also confirmed the work to prepare a training program for school cadres to ensure the strict implementation of precautionary measures and answer the questions raised, in addition to preparing a path for operations in emergency situations and dealing with suspected cases.

She pointed out that the standards that were adopted for the new school year included providing an isolation room, naming safety officials in the school, and preparing health education materials to reinforce preventive behavior.


A call through the "hotline" to schools on the first day of launching the service.

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