Emirates Airlines began conducting a thermal survey of passengers from Dubai International Airport to all destinations in the United States of America, and thermal scanners were installed at the departure gates for these flights, and the passengers of the flight, "EK 231" to Dulles International Airport in Washington, D.C. Measures.

And any further tests are conducted for anyone showing symptoms of high temperature, and all those coming to Dubai are also subject to thermal survey when crossing customs, as part of its comprehensive efforts to deal with the latest developments in the spread of the "Coffid-19" epidemic across the world.

Emirates Airlines suspended its flights between Dubai and Italy from yesterday, and it will operate its last trip to that country on March 15, and the carrier is cooperating with the relevant authorities to monitor the latest developments of the "Covid-19" epidemic.

Emirates Airlines is coordinating its steps and cooperating with the health and regulatory authorities in the Emirates, including the Dubai Health Authority.

The measures taken by «Emirates Airlines» meet the standards of local and international guidelines and directives on the epidemic, and is working to gradually conduct thermal survey on all passengers departing from Dubai to ensure the health and safety of travelers.

Passengers are advised to adhere to general recommendations and arrive at the airport 3 hours before their flight departure time, to ensure smooth travel and immigration procedures.

Emirates Airlines has taken precautionary measures to reassure its customers through the adoption of enhanced sterilization and cleaning procedures for 248 aircraft departing Dubai every day, and the carrier uses certified chemicals to eliminate viruses, germs and fungi, leaving protective layers on the surfaces for a long time, and prevent any subsequent contamination of viruses, and includes a process Cleaning thoroughly sweeps all surfaces except for other routine procedures, such as changing seat covers for all seats, replacing prints, and cleaning floors.

But if it turns out that a plane has transferred a suspected case or a confirmed case of a "Covid-19" epidemic, then the Emirates Airlines procedures go deeper than that, and the plane undergoes a cleaning and disinfection process that includes spraying the interior with disinfectants, and replacing the mattress covers and seat cushions in the region Affected, it also replaces the modern "HEPA" air filters used in the cabin air purification system.

Emirates Airlines offers its customers flexibility and wide options to change their travel dates and reissue tickets issued before March 31, 2020 without fees. Customers will not incur any cancellation or refund fees for tickets issued from March 7 to March 31, 2020, whatever the date of travel.

- If it turns out that a plane has transferred a suspected case or confirmed epidemic case, Emirates Airlines will subject the plane to a cleaning and disinfection process.