The woman experienced chest pain in the weeks after she gave birth to her second child, and during the next six months she repeatedly sought help for the problems at various health care institutions, but was told in her own story that there was nothing wrong with her.

Ten months after the baby's birth, the woman contacted the health care provider again and then had to see a doctor who, according to the report, said that her problems were harmless and prescribed treatment for milk congestion.

Did a mammogram

But when the woman continued to have problems, a mammogram was finally done. Then it was found that she has breast cancer.

IVO writes in its decision that the medical treatment of the doctor was inadequate. The doctor's documentation was also inadequate, according to IVO, which is also critical to the fact that the region at the time lacked guidelines for how child health care would document parents' complaints. The documentation was made in this case in the child's journal, but IVO states that the Patient Data Act prescribes that a separate journal should be kept for each patient.