100% of government services will be provided digitally anywhere and anytime within two years
Communications Regulation: 1315 federal services available digitally
The Telecommunications Regulatory Authority expects that the digital signature service will witness a great turnout from government agencies.
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Hamad Obaid Al Mansoori: "The concept of digital government goes beyond providing services to enhancing the quality of life through the value added by data."
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The Director General of the Communications Regulatory Authority and Digital Government, Hamad Obaid Al-Mansoori, said that the concept of digital government goes beyond providing services to enhancing the quality of life in general through the value that digital data and artificial intelligence-supported technologies add to people's interactions, relationships and lives.
In a press conference marking the launch of the authority's new visual identity, he explained that digital government means thinking, interacting, designing and working digitally, so that all of this becomes an integral part of the daily life of individuals of all positions, whether they are in the government or in the private sector.
Electronic services
For his part, the Acting Deputy Director General of the General Authority for Regulating the Communications Sector and Digital Government for the Smart Government Sector, Salem Al Hosani, said in response to a question by Emirates Today that 1315 federal services are available digitally to dealers currently, through the various websites of the federal authorities.
Al Hosani confirmed that 100% of the personal services provided by the government to customers will be provided digitally within two years, and 100% of government services will be provided digitally anywhere and at any time within two years, indicating that the restructuring and engineering of government services and procedures will take place through government integration and coordination. Complete, to provide a unique customer experience.
He explained that the first first batch of government services will soon be issued in its new form, using government digital capabilities.
«Do your business»
In addition, the Executive Director of the Policies and Programs Department at the Authority, Muhammad Al-Zarouni, in response to a question by Emirates Today, revealed that a number of pre-establishment services needed by investment projects were provided for the first time, within the framework of the "Bashir Your Business" service, to help Draw an investment map supported by data for investors, after surveying the authority, and finding that business owners need to add pre-incorporation services also to the service, in order to be able to plan their projects.
He emphasized that «Bashr Your Business» began to provide the service of opening a bank account for business owners through a number of banks, which enables entrepreneurs to open a bank account within 24 hours, without visiting any business center.
Al-Zarouni called on service providers, such as telecommunications services and e-commerce, to provide their services through the platform to business leaders, noting that there is full coordination with the Cyber Security Council to secure government systems and put in place the best systems to protect customer data.
And he expected that the digital signature service through the digital identity would witness a great turnout by government agencies, to provide it during the coming period, especially as it exempted from attending to sign any papers, as well as that their authenticity could be digitally verified.
He stressed that the authority is constantly reviewing laws on the telecommunications sector and digital government, to keep pace with developments, which gives an impetus to support the infrastructure of the telecommunications sector and the digital government.
Ahlam Abdul Rahman Al-Fil, Director of the Corporate Communication Department at the authority, indicated that the digital government program aims to facilitate people's lives, providing solutions and services quickly and around the clock.
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