According to RBC, the man in February 2022 paid for green tea at the site for 89 rubles.
But the next day, OZON returned the funds without explanation and refused to deliver the order.
The buyer went to court.
From OZON's statements during the trial, it followed that the company did not sell the tea because it was not available.
But the court of first instance sided with the plaintiff and invalidated the clause of the OZON offer, which allowed to cancel the order due to the lack of goods.
The court also ruled to recover compensation for moral damage from the marketplace in the amount of 500 rubles, a fine of 250 rubles and 71 rubles for postal expenses, but rejected other claims.
The Court of Appeal and Cassation agreed with this decision.
As a result, Kopeikin appealed to the Supreme Court, which considered that the return of money was not a ground for refusing to fulfill obligations, that is, to supply tea to the buyer, and decided to return the case for a new trial from the appeal stage.
As a result, a settlement agreement was concluded, the defendant was additionally recovered compensation for moral damage in favor of the plaintiff in the amount of 5 thousand rubles.
Earlier it became known that the Supreme Court decided to review the case of a resident of Kazan, who, as a result of an error in her phone number, transferred 1 million rubles to a stranger.