BY UE STUDIO

Updated Thursday,13April2023-16:12

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The specialist in effective communication has been behind the microphones of radio, television and, recently, the podcast for many years. In addition to the aforementioned and successful, 'Understand your mind', Cebrián co-directs the podcast 'Volver a empezar' of UNHCR Spain and has already published 4 seasons of 'Salir del Círculo' his most personal project. Last year he won the Ondas Award for his career.

Molo Cebrián began his career in music radio but, over the years, he has been transforming it to these new formats and, also, to the world of effective communication. "The person responsible for ensuring that the message reaches the receiver well is always the sender," he says in his talk at Telefónica's initiative, Better Connected.

In the conversation, Cebrián highlights the "polarization" that is experienced by being "in a world that tends to black and white and that does not understand the grays." It talks about sides and refuge in groups that think like one, whether friends or the media. "We all seek to reaffirm what we think," says the communicator.

You're going to grab on to anything so you don't see that you're wrong because assuming it hurts

Molo Cebrián, podcaster

However, he believes that "what solves all problems is dialogue, an assertive conversation with active listening." Active listening defines it as the way to enjoy the argument of another without waiting for the moment to refute it, something common in times of strong opinions.

In addition, Cebrián also highlights two antagonistic 'evils' that are commonly experienced: impostor syndrome and Dunning Kruger syndrome. That is, people who, informed, always think they have no idea and those who, "having read half a book" believe they know everything.

Effective communication

Thus, Cebrián asks that we assume that "we cannot control everything" and emphasizes that "it is healthy to admit that we are going to be wrong." In his testimony in Better Connected he gives many keys to effective communication especially from the importance of "respect" for those who do not think like us (and gives family meals as an example). The final key, for the podcaster and communicator, is that no one "communicates all our rights and, among them, is the right to change our mind."

And, in life and in opinions, "it is okay to be empathetic with another person even if you cannot feel what the other feels." Especially when we assume that we "can't control everything," as much as we want to, and, of course, even less what the other party in a conversation thinks.

Cebrián is one of the protagonists of Telefónica's Better Connected space for reflection and learning, an initiative that has a leitmotiv very similar to the one preached by the podcaster: "When we connect, we are able to do incredible things". Because, in his case, he also uses that importance of connections to try to reduce the spaces between people or, at least, imply less division between them.

The initiative has several sections such as 'Inspire', in which first-person testimonies of some brand ambassadors such as Rafa Nadal and Ferran Adrià, among others, will be displayed. And also 'Learn', in which you can attend master classes of great figures such as Toni Nadal or Perico Delgado in which they offer, in first person, advice and reflections that can serve as inspiration and learning.

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