He states that Dick is good at housing, that the staff has relevant training to take care of him, and that Dick is not left alone.
- That's not true. At least once an hour you look at the residents. And so you do when he has expressed his desire to be at peace.
Are you sure about that?
- That's what my colleagues say.
Are your colleagues sure of it?
- Yes, as far as I can judge, yes.
Hear in the clip what the accommodation says about the criticism.