The helpline is run by Inera, whose main owner is Sweden's municipalities and regions (SKR). About 30,000 calls have been received annually, and about half of these have had the opportunity to answer.

"It has referred people to the right body, it has reduced shame and stigma around mental illness and mental illness and made it easier for people to turn to health care," says Karin Schulz, Secretary General of the association Mind who works with mental illness.

December 31 is the last day the helpline is in use and according to Tomas Lithner, who is Head of Department at Inera, the idea is that the regions themselves will take over responsibility for the service.

- Inera works on behalf of the regions and they have recommended that Inera discontinue the service and that it be moved home to the regions, he says.

No plans for similar service concerns

But none of the three metropolitan regions has plans to start a service similar to the Helpline. This is worrying Mind who runs the emergency phone suicide line. This year, 200,000 calls have been made to the Suicide Line, but the organization only has the resources to answer about one in ten.

- When the Helpline closes, it means even more strain on, among other things, the Suicide Line, says Karin Schulz.

She is worried that it will result in even more calls going unanswered and the consequences of that.

- Then they will not have the opportunity to train themselves to express how they feel and what they are having. Karin Schulz.