Dubai Taxi CEO Dr. Yousuf Al Ali has revealed that the Authority is currently working on modifying the form of taxis to transport wheelchair users to become similar to regular vehicles.
Al Ali told Emirates Today that the organization is currently changing the exterior design of a vehicle used to transport the owners of the vehicle, to become the door for the entrance of the chair by the vehicle, and not from behind.
He attributed the reason for the amendment to the desire for the user to feel that there is no difference between him and the other customers, it was found through the remarks of owners Hmm they feel isolated and unequal with others, when they ride the taxi from the back, stressing that the amendment allows the existence of the owners of concern along with the rest of the family During their use of the taxi, which has a positive impact on their morale and mental state.
He added that the Foundation is working to provide taxis, especially for the owners of the owners of luxury models, which are characterized by within the specifications of luxury and elegance, similar to the available options for the other categories of customers.
According to Al Ali, the number of vehicles currently available for transporting passengers is 11 vehicles, pointing out that the transportation services are provided to them free of charge during the current year as part of the initiatives of «Zayed» launched by the Authority.
He stressed the company's keenness to involve the clients in its development plans through questionnaires, opinion polls and direct meetings. He pointed to preparing plans and improvements in services based on the customers' suggestions.
Al Ali pointed out that the Foundation pays great attention to the owners of the concern, as they study their needs and aspirations to achieve their comfort and provide the best initiatives and the easiest means to benefit from the services provided to them. To distinguish them with a decent-looking driver, and a coach on how to deal with owners of inspiration.