A resident of Troyes (Aube) would have done well for the three weeks without heating and hot water that she had to endure.
Aged 92, this tenant with Troyes Aube Habitat is trying, despite her age and disability, to remain independent, says
L'Est Éclair
.
Difficult contact
“I had to wash in cold water and endure the cold of my house for three weeks!
“, testified the nonagenarian.
His nurse tried in vain to contact the company appointed by the lessor to repair the boiler failure that caused the cuts.
The intervention finally took place successfully on April 29th.
It was scheduled after the family threatened to take legal action, the Trojan's son said.
According to Troyes Aube Habitat, the malfunction comes from a recent merger and the tenant's contract, which did not provide for a change of boiler.
Contracts and protocols will soon be standardized to avoid these difficulties, promised the lessor.
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Troyes
Great East
Water
Heating
Company