Indian salon fined $271,000 for mistaken haircut

An Indian court has ordered a hair salon in the capital, New Delhi, to pay a model $271,000 in compensation for a haircut that the latter said caused her "serious depression".

Model Ashna Roy went to a hair salon in a luxury hotel in New Delhi in 2018 and asked employees to cut her hair 10 centimeters from the ends, according to a ruling issued by the consumer affairs court in the city.


But, "the stylist cut the entirety of the plaintiff's hair (Ashna Roy) and left her only 10 centimeters of hair, which barely touched her shoulders, which aroused a state of great shock and astonishment for her," according to the text of the ruling.

The court noted that this mistake in the haircut caused Ashna Roy "a serious state of nervous depression and shock" for being a model, especially filming advertisements for hair care products.

"There is absolutely no doubt that women are very careful and attentive to everything related to their hair," the ruling said. "They spend large sums of money to keep it in good condition. There is also an emotional attachment to their hair."

The court noted that the plaintiff "lost decades and incurred a huge loss that completely changed her lifestyle and broke her dream of becoming a first-class model."

The court ordered the salon to pay a fine of 20 million rupees ($271,000).

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