The Easy Raising Platform does not clearly indicate the purpose, price and other information of the service. It is easy for donors to mistakenly think that it is a necessary step for donating.
Small orange text can fool donors into thinking this is a required option. The customer service staff of Qingshuangqiao said that the green medical channel can provide green channel services such as registration and consultation. If the donor has questions, this service can be canceled within 1-7 days. In response to the problem of inducing purchases in the "green medical service" project, the customer service of EasyCho contacted the platform's customer service.