Pang Lihong, from Huolingol, Inner Mongolia, has been engaged in express delivery for nearly 4 years. Xu Agui and her husband run a small Jitu Express outlet in Changtai District, Zhangzhou, Fujian.

Song Hong and Song Xia's hometown is Pingyin County, Jinong Province, and they worked for one express outlet until they retired this year. Her service attitude to customers is "available at any time," which makes her highly praised by the area.