87% of customers admit to having taken something from a hotel room at least once in their life. In the top of stolen items are towels (35%), soap dishes (35%) and tissue boxes (34%).
People justify their thefts by citing the price they paid for accommodation (30%) and sentimental reasons (29%). The majority consider stealing bathroom accessories acceptable (32%), followed by toiletries (27%) and minibar items (26%) Most establishments make you pay for stolen objects (if you get caught, of course)