Administrative guidance given to NTT West to prevent recurrence after more than 9 million pieces of personal information leaked. A former temporary employee of a subsidiary of NTTWest illegally took customer information from the company.

Based on the results of an internal investigation, Ntt West plans to announce specific measures to preventRecurrence within this month. NTT President Masaaki Mori says, 'We will take this incident very seriously and will take measures to prevented it from happening again'