Some passengers on the K225 train did not get off at the station indicated on the ticket and continued to ride to the station ahead, causing the train to be overcrowded. Affected by this, some passengers who purchased tickets normally were unable to board the train at Changsha Station.

In such a situation, passengers are advised to change their tickets or refund their tickets as soon as possible. When the subsequent trains have no tickets, "it is recommended to communicate with the staff on site to see what the follow-up will be"