"Buying shortcomings to make up for strong points" makes it difficult to get on the train due to too many people? Official notification

　　On the 18th, the Changsha Railway Station of Guangzhou Railway Group issued an "Explanation on the situation where passengers on the K225 train did not board the train at Changsha Station": At 4:24 on February 18, the K225 train from Lanzhou to Guangzhou arrived at Changsha Station. , because some passengers on the train did not get off at the station indicated on the ticket and continued to ride to the station ahead, causing the train to be overcrowded. Affected by this, some passengers who purchased tickets normally were unable to board the train at Changsha Station.

　　In order to ensure the safety of train operation, the railway department guides these passengers who have purchased tickets but not boarded the train to rest in the waiting room and provide emergency food. At the same time, the dispatching organization is strengthened and timely arrangements are made for transferring to other trains to the destination.

　　The railway department specially reminds passengers to strictly travel according to the date, section and seat of the purchased ticket, and jointly maintain the safety of train operation and the order of riding.

　　According to relevant media reports, on February 18, a netizen posted a video on a social platform saying that he purchased a ticket for the K225 train that day and planned to travel from Changsha, Hunan to Guangzhou, Guangdong, but was unable to get on the train because he could not get on.

　　In the video, on the train platform of Changsha Station, a uniformed staff member told many passengers who were stranded at the station that passengers who bought tickets normally were unable to take the train because passengers along the way were "buying short tickets to make up for long ones." The staff of the train said that they are trying to find a way for the passengers. "A new Linke (temporary passenger train) was opened this morning, which can take everyone to their destination."

　　On the same day, the reporter consulted the 12306 manual customer service as a passenger. The staff said that in such a situation, passengers are advised to change their tickets or refund their tickets as soon as possible. When the subsequent trains have no tickets, "it is recommended to communicate with the staff on site to see what the follow-up will be." Is there a car that is less overcrowded and can you get on?"

　　(Yangzi Evening News)