NIO’s tens of thousands of employees ensure user travel and services during the Spring Festival. In Weilai's more than 480 stores in 48 regions across the country, nearly 5,000 salespeople are on duty to provide services to in-store users.

NIO's vehicle engineering department is still conducting vehicle testing in various places to ensure that new vehicles are launched and delivered on time and with high quality. From February 8 to February 18, 2024, NIO users (including users without battery swap rights) can enjoy the service fee-free policy at 774 highway battery swap stations.