On July 14, "Zhang Xiaoquan's customer service said that a kitchen knife can't shoot garlic" was on the hot search.
The reason is that on July 12, a woman in Guangzhou smashed garlic with Zhang Xiaoquan's kitchen knife, and the kitchen knife broke.
On July 14, a reporter from The Paper (www.thepaper.cn) called the securities affairs department of Zhang Xiaoquan Co., Ltd. (301055.SZ, Zhang Xiaoquan), and its staff said that the kitchen knife purchased by the consumer was of high hardness, Products with higher sharpness will have a little less toughness. If the force is too strong during use, such as horizontal shooting, etc., when the force of the tool is uneven, it is easy to break.
In addition, the staff of the Securities Affairs Department clarified that the kitchen knife mentioned in the report was not "newly bought" by consumers, but purchased in September 2020.
Although it has exceeded the 3-month after-sales period, Zhang Xiaoquan said that in order to apologize to consumers, "unconditional refunds have been arranged."
The customer service of Zhang Xiaoquan's official flagship store on Tmall said that it is not recommended to use Zhang Xiaoquan kitchen knife to shoot garlic and cucumber horizontally. This kind of knife is relatively brittle, and it is easy to break when bumped or slapped by gravity. If you really want to slap garlic for family use, you can put the knife on the garlic and press the knife surface with your palm to achieve the effect of smashing the garlic.
What kind of knife can shoot garlic?
Zhang Xiaoquan, a staff member of the Securities Affairs Department, said, "From the company's understanding, the main function of knives is to cut ingredients. Different knives correspond to different ingredients, and normal operation will not break. Based on the usage habits of Chinese consumers, generally It is no problem to shoot garlic with a knife on a daily basis, but there are certain safety hazards. We still advocate a special knife for special use, and it is not recommended to use a knife to shoot garlic."
Zhang Xiaoquan will be listed on the GEM of the Shenzhen Stock Exchange in September 2021.
According to Zhang Xiaoquan's annual report, the company is an industrial enterprise specializing in the production of various types of knives and scissors and modern hardware utensils. Knives and scissors are the traditional superior products of the company.
According to Zhang Xiaoquan's official website, the Zhang Xiaoquan brand was founded in the first year of Ming Chongzhen (1628 AD) and has a history of nearly 400 years.
Zhang Xiaoquan's 2021 annual report disclosed that Zhang Xiaoquan's revenue last year was 760 million yuan, an increase of 32.81% over the previous year; the net profit attributable to shareholders of listed companies was 78.73 million yuan, a slight increase of 1.96% compared with the same period last year.
As of press time, Zhang Xiaoquan (301055.SZ) rose 0.47% to 17.04 yuan, and the stock price has fallen by more than 23% this year.