Japan Post President Kinukawa Emphasizes thinking on reforming organizational culture February 19, 20:25
In response to interviews with the press, Japan Post President Kazuhide Kinukawa emphasized his thoughts on reforming the organizational culture and other measures to prevent the reoccurrence of inappropriate sales of Japan Post Insurance.
Japan Post is responsible for the sale of Japan Post Insurance, but has been subject to severe administrative sanctions by the Ministry of Internal Affairs and Communications and the Financial Services Agency for a series of inappropriate sales issues.
Regarding this, Japan Post's President Kinukawa, who took office last month, said in an interview with the press, `` Customers decide how much to do to restore trust, but we can only do what we promised to the world steadily No, "he said, saying he would do his best to execute the business improvement plan that he had put together.
Mr. Kinukawa commented that the organizational climate lacking compliance awareness was pointed out as the background of the problem. “Everyone in the group is aware of the crisis since its founding. It is also important that the headquarters gain the trust of the workplace so that it can understand the situation. "
On the other hand, as for how to respond to the severe earnings environment of the postal business, "The parcel delivery business is sluggish due to intensifying competition, but the small parcel delivery field is performing well, so I would like to focus on drones and AI. In the medium term, we would like to take advantage of the efficiency that we have used. "
Group employee lawsuit against contract employees
Contract members of Japan Post have filed a class action lawsuit in courts across Osaka and other countries since last week, stating that it is unjustifiable to have differences in benefits and bonuses even though their work contents are the same as regular employees.
Regarding this, President Kinukawa said in an interview on the 19th that although he had not seen the complaint, "the basic idea is that it can not be said to be unreasonable."
In this context, President Kinukawa said, `` While there are voices that should improve the treatment of regular employees, for non-regular employees, we are working on a certain level of treatment improvement while maintaining various balances as far as the financial condition of the company allows. "
He added, "I haven't seen the complaint about this case, so I don't know in detail. And the basic idea is that it is not unreasonable. "