Immediately after opening on the 6th of last month, two public officials' organizations urged the Minister of Health and Welfare to promptly solve the problem and apologize to the Minister of Health and Welfare in relation to the new welfare information system, which has been engulfed in controversy over errors.
This is the first time that local government officials in charge of working-level protests publicly protested after the problem continued for more than a month and a half, and the payment of 30 kinds of various salaries, including basic living expenses, was also disrupted last month.
The National Civil Service Union, to which about 160,000 civil servants belong, said in a statement on the 17th, "The outcry of on-site recipients and public officials is pouring out." did,” he claimed.
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He also said, "Since the system is not working, each local government official and welfare facility staff face an unprecedented situation where they have to manually process each one. told
He also pointed out the authorities' response, saying, "The foundation of social welfare is being shaken due to the inadequacy of the system construction project." "I requested improvement from the Ministry of Health and Welfare, but there was no solution.
The civil servants' union of cities, counties, and gu, affiliated with the Federation of Korean Civil Service Confederation, also issued a statement today, saying, "We have been dealing with welfare work by hand all night, withstanding the rain of complaints for over a month." "There is no proper solution."
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The group mentioned the lack of communication with the central government, such as the Ministry of Health and Welfare, and said, "We collected opinions from field officials and requested a meeting with the minister several times, but they have refused to communicate with various excuses."
He also said, "I strongly condemn the government for causing chaos to the public," he said.
The two unions demanded the Minister of Health and Welfare Jo Gyu-hong, "I urge the recipients and front-line local government officials who are suffering from livelihood problems due to setbacks to pay an apology and take measures as soon as possible."
In particular, they are concerned that 30 types of regular benefits such as basic living expenses, housing benefits, and single-parent subsidies will be paid tomorrow, as they did last month.
The Ministry of Health and Welfare held a meeting presided over by the Minister this morning and checked the situation for system stabilization.
Minister Cho said, "We will establish a 24-hour response system to resolve difficulties in the field and actively cooperate with local governments so that payments can be made through manual payment, etc., if unavoidable."
In response, two union officials said in a phone call with SBS, "If we manually filled in the pay gap last month, we are considering taking collective action, such as protest visits and rallies, if the same problem occurs again this month."