Business
calls
at nap time are as classic as the nap itself.
These interrupted the necessary nap to offer some type of offer, which improved our current electricity or Internet contract.
By depending less on the landline and more on the mobile, this kind of interruptions or 'cold' calls (that is, without knowing the recipient),
begin to be more invasive
, reaching the smartphone at any time, working, during breaks.
The technique is to be persistent and try to convince to make the sale, so they will insist on calling without measure. According to a study by Truecaller,
Spain is the fifth country in the world in terms of commercial calls
received per user, with an average of 18 per month. Although some people follow the tactic of not picking up the phone if the name does not appear in the address book, this can cause calls for work or similar opportunities, to be forgotten.
Before smartphones,
users could sign up for the Robinson List
, thus stating that they do not want to be contacted by any company, for commercial offers, by phone, mail or letter.
Although organizations are obliged to consult this list before contacting, in many cases this does not happen, so it is the user himself who has to put the ground in between.
Block number to number
One of the simplest solutions is to block the number that has previously contacted you for business purposes. If you have Android, just access the call history, select the number and
click on block or mark as Spam
. On iOS, it is accessed from the Recent Calls tab on the phone or from contacts. The procedure is the same, dial the number and in information, press
Block this contact
. The problem is that, in the call centers, there are a multitude of different telephones so the chances of being called from the same one that you have blocked are very low.
Some mobiles, such as those with Miui, have
a native Simpler Dialer application
, which accesses the history of other users and is capable of solving the mystery of the originator of the calls (even if they are not commercial).
In this way, you will ensure that you are not passing on a communication that was perhaps important.
Google has a tool similar to that offered by Miui, an option that is
activated by default since version 6.0 of Android.
The terminal authorizes the system to send incoming calls to the company's servers, where they are checked against the database of spam calls.
In this way, the phone can tell you if this is for business purposes before you go off-hook.
Block calls from unknown numbers
Another way, quite radical, is to
block calls from any phone that you do not have on your agenda
.
To activate it, go to the Phone application, access the menu by pressing the three dots, mark Settings and Number blocked and select Unknown.
Through apps
There are
applications that replicate the previous processes
.
These have a database that they check when a call comes in, in order to identify the author.
There are several options available, both for iPhone and Android.
One of the best is
Truecaller, which is also free
.
Once we grant you the permissions, these applications identify the authors of the calls that have already been marked as spam previously, preventing them from being made on your phone.
The new Google feature
The case of Google's Pixel mobile option is a 'rare bird'.
Google on its phones presents a solution that could become the future
end of interruptions, an evolved function of the answering machine, which goes further. When the call is received, a Filter button appears on the screen, then when it is pressed, the Google assistant will answer for the user, through a voiceover.
This AI will
ask for the name of the person making the call and the reason for the communication
, and then send a message with the transcription of what was spoken, as if it were a virtual secretary.
In addition, it allows you to personalize communications, adding the question about whether the call is urgent or specifying that it is busy and the call will be returned later.
According to the criteria of The Trust Project
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