It is currently not possible to make a ticket purchase or search for travel routes in the app at the county traffic in Kalmar, Kronoberg, Jönköping and Halland.
The problem will also affect ticket sales on board buses, trains and at dealers.
- According to the latest report I received, the technicians have managed to locate the error.
It is firewall problems with our subcontractors that mean that it does not work as it should, says Linus Öjebrink Åsberg, communicator at Region Kalmar County.
No forecast
The counties keep in touch with the subcontractor to solve the problem.
But there is still no forecast for when the error will be fixed.
- Since the problem is on our side, passengers who do not manage to buy a ticket can go with, says Linus Öjebrink Åsberg.
Previous trouble
This is not the first time the ticket system has suffered from operational disruptions.
At the beginning of June this year, county traffic had similar problems with ticket sales.
Something that the Kronoberg region takes seriously.
- It is not good that we have had two disruptions in such a short time that affect operations so much.
We will follow this up very closely to find improvements and avoid this type of disruption in the future, says Andreas Edvardsson, IT manager at Länstrafiken in Kronoberg County.
ARCHIVE: "Rare travelers" losers with county traffic's new app
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All app users get a ten percent discount with the new app, says Thomas Nilsson, traffic director at Länstrafiken Kronoberg.
Another news is that the travel fund disappears, which in practice means more expensive travel for those who travel by public transport rarely.
Photo: Ricardo Garcia / SVT