What should I do if a pop-up window or prompt appears on Beijing "Healthcare" recently?
On August 16th, the Capital Window website issued a guide for relevant departments to solve the pop-up problem of "Healthcare".
Popup 1
After registering the information, if the "Healthbao" pop-up window prompts "You cannot confirm your health status related to epidemic prevention temporarily. In order for you to use Beijing "Healthbao" to display your health status related to epidemic prevention, you will use the'Communication Big Data Itinerary Card' Check your travel information within 14 days".
guide
This means that users have entered (returned) to Beijing in the past 14 days, or may have visited or are in high-risk areas outside Beijing.
In this regard, the user needs to click "Continue" on the page and follow the operation process to verify the travel information within 14 days through the "Communication Big Data Itinerary Card".
If there is no residence in the high-risk area within 14 days, "Jiangbo" will restore the green code; if there is a history of residence in the high-risk area, please contact your community or relevant unit immediately to report in order to correctly fulfill the epidemic prevention obligations.
Popup 2
After completing the itinerary declaration, if the pop-up window says "Because you have recently visited or passed through high-risk areas of the epidemic, please abide by the Beijing and local epidemic prevention policies and postpone coming to Beijing; if you have already come to Beijing, please complete the information registration , And immediately contact the community, street or related unit where you live to report, so that you can correctly fulfill your obligations related to epidemic prevention."
guide
At this time, the user needs to postpone coming to Beijing or immediately contact the community, street, or related unit to report.
If isolation is not required, the community will register in the management system.
One hour after completing the registration, log out and re-login in the health treasure personal center, and the health treasure will be updated to "no abnormality".
If the health treasure does not restore the "no abnormality" status, you need to contact the community to confirm whether the registration information is correct.
Popup 3
If the pop-up window says "There is nothing small about the epidemic, everyone should guard together! As you may be visiting or passing through epidemic-risk areas in the near future, Beijing Healthbao cannot confirm your health status related to epidemic prevention for the time being. In accordance with the requirements of Beijing's epidemic prevention policy, please You immediately contact the residential community. If you have any questions, please call the 12345 Citizen Service Hotline or click "I have questions" to leave a message".
guide
Users are required to contact their communities and units immediately to cooperate in the investigation of epidemic risks.
In the end, it is up to the community to determine whether quarantine is needed and the "pop-up state" is lifted.
If you have any questions, you can click the "question mark" icon on the page for more information.
In addition, if the person is out of town, the status of “Healthcare” in Beijing suddenly becomes the yellow code “home isolation”, indicating that I have visited or are still in the county (city, district, banner) where the high-risk area is located, and I need to stay in the county. Only after the entire region (city, district, banner) is converted to a low-risk area or there is no history of residence in a county (city, district, banner) in a medium-high-risk area within 14 days, Beijing "Healthbao" will resume its green code.
Our reporter Cao Zheng
Related
How to "change the binding" of a cancelled mobile phone number
After the new version of Beijing "Healthbao" is launched, the mobile phone numbers that have been bound during the verification of the itinerary need to be verified. If the mobile number has been cancelled, the mobile phone number can be changed in the personal center of "Healthbao".
WeChat terminal: Click on the mobile phone number with the "edit" icon in the "Personal Center" of Beijing "Healthcare" on the WeChat terminal. If the mobile phone number bound to the WeChat platform is not a common mobile phone number, click "Use another mobile phone number" to add a common mobile phone Number for authorized use.
Alipay terminal: In the Alipay App, click "My"-"Settings"-"Security Settings"-"Mobile Number"-"Change Mobile Number".
Baidu App: In the Baidu App, click "My"-"Settings"-"Account Management"-"Bind Mobile Phone" function module to change the mobile phone number of the Baidu platform.
The unbundled mobile phone number will be displayed in the personal center in gray within 14 days, and the expiration time is calculated from the last successful replacement.
When you use the "Itinerary Information Inquiry" service, you still need to declare and verify the itinerary information for your mobile phone number that you are using or unbundling for less than 14 days.
Our reporter Chu Yingshuo