Microsoft and Cisco alluded ... Zoom chief accuses his rivals of their culture at work "appalling"

Zoom has grown in popularity over the past few weeks after its increased use under the ban imposed by the Corona pandemic, but the emergence of security issues has given way to competing applications trying to take its share from the market.

While Zoom acknowledged its problems and pledged to improve and fix its application, rival companies such as Microsoft and Cisco have overcome the security problems of their competing products.

Eric Yuan, CEO of Zoom, told Business Insider that although the competition is good for the video conferencing market and his company in general, he sees what competitors are doing to exploit the Corona pandemic and an opportunity to attack its application or increase sales "not good".

"In this crisis ... if anyone takes advantage of the opportunity to do marketing and try to increase sales by attacking competitors, history will judge him," he said in the interview.

"This type of company - which takes advantage of the crisis to achieve sales - has a terrible business culture," said Yuan. "I have told our employees several times, let's focus on the end user, on the commitment to society, on the crisis and doing the right thing, to show our corporate social responsibility."

Although he did not explicitly mention his competitors, his statement was in response to a question about whether Zoom's competitors are using the current stalemate to boost their own business as many competitors have recently benefited from Zoom's security failures.

Microsoft, for example, has announced how secure its Teams chat and meeting app is by pointing to poor security in Zoom.

In a blog earlier this week, Jared Spataro, vice president of Microsoft 365, wrote, "People now more than ever need to know that their virtual conversations are private and secure ... At Microsoft, privacy and security are not coming at a late stage."

And Abhi Kulkarni, general manager of WebEx Meetings from Cisco, stated - in an interview with Business Insider last week - that Cisco had a similar culture by saying, "Security is not built later in our products ... it is part of our culture."

It appears that both competitors indicated that Zom lacks security features that enable him to work with users in all fields, which angered Yuan.

But Zoom blamed some of his problems on the fact that he was designed for ordinary users while his competitors were their businessmen who had assigned them IT teams to configure privacy and security settings, and he was not equipped to handle such a large increase in the number of new users. Zoom reported two hundred million daily active users at the end of March, a huge jump from ten million users at the end of December.

This made her vulnerable to security and privacy violations the company had not imagined, Yuan said. For example, hackers infiltrated school meetings and workshops, which became known as "Zoom Bombing", and that Zoom incorrectly routed call data through China, as the company was exposed to an increase in the volume of demand, which led to its use of servers from China. It was also discovered that she had previously shared data with Facebook and LinkedIn.