On the 27th, the Japan Association of Travel Agents has released a report regarding a series of frauds committed by member companies in projects contracted by local governments related to the new coronavirus. It has been announced.
The Japan Travel Agents Association held a press conference in Tokyo on the 27th and released a report on the causes of the series of frauds and measures to prevent recurrence.
The report was compiled by a committee made up of lawyers and others, and it found that during the period of the spread of the new coronavirus, overcharging was done for projects contracted by local governments related to vaccinations, and that there were cases of overcharging for projects related to Go To Travel. At least 10 member companies have been confirmed to have committed fraud, including fraudulent receipt of benefits.
The reasons for the fraud include a culture that is excessively focused on profit, an attitude that disregards compliance, and a lack of awareness and knowledge about businesses different from the travel industry.
In some cases, deterioration in business due to the spread of infection appeared to be behind the situation.
Furthermore, as a measure to prevent recurrence, a compliance promotion office will be established within the association and training will be expanded.
Additionally, we have already set up a compliance-related reporting and consultation desk, and we plan to develop regulations for disciplinary action, such as expulsion from the association.
At the press conference, Hiroyuki Takahashi, chairman of the Japan Travel Agents Association, said, ``In the travel industry, there have been a number of inappropriate incidents.We deeply apologize for the inconvenience and concern we have caused.We are working to eradicate fraud from the industry.'' I'm going.''