Hu Xinhong
According to CCTV, a recent casual competitive game called "Egg Boy Party" is widely loved by children.
Whether it is the game itself or the game peripherals, the cute and cute design and competitive gameplay are extremely attractive to teenagers.
However, while "Egg Boy Party" is accelerating its "exit", it is also facing a large number of complaints and claims from parents.
Children's addiction to online games is an old problem that troubles many parents.
As early as 2010, the Ministry of Culture issued the "Interim Measures for the Management of Online Games", which clearly stipulates the entertainment content, management supervision and legal responsibilities of online games.
After that, relevant departments introduced a series of policies and measures to strengthen supervision.
Against this background, "Danzi Party" has still been exposed to many problems such as "real-name authentication loopholes", "inducing minors to recharge", and "refuse to refund".
According to incomplete statistics, there are currently nearly 20,000 complaints against this game on multiple platforms including the China Broadcasting Network’s Woodpecker Consumer Complaint Platform.
As we all know, the real-name system for online games is the most basic measure to prevent minors from being addicted to online games. It can effectively limit the time and content of online games for minors and standardize the online game environment.
However, parents reported that the real-name authentication process of "Danzi Party" was too "smooth" and minors could easily register.
The "Notice on Further Strict Management to Effectively Prevent Minors from Being Addicted to Online Games", which will be implemented in September 2021, clearly requires the strict implementation of real-name registration and login requirements for online game user accounts. Online game companies are not allowed to provide services to users who have not registered in real-name in any form. Login users are provided with game services.
Do game companies know about the loophole-laden real-name authentication?
Have you considered taking practical and effective remedial measures?
In addition, it is also common for underage users to recharge more than 1,000 yuan or more than 10,000 yuan on "Danzai Party".
A 9-year-old boy recharged nearly 10,000 yuan in two days, with a single purchase of 648 yuan.
In the "hot selling" channel of the game, "egg coin recharge" includes 1 yuan, 6 yuan, 30 yuan, 68 yuan, 128 yuan, 198 yuan, 328 yuan, 648 yuan, as well as blind box drawing and other consumption. project.
According to the "Notice on Preventing Minors from Addicting to Online Games" issued by the National Press and Publication Administration in 2019, for game payment services provided by the same online game company, the single recharge amount for users over 8 years old and under 16 years old shall not exceed 50 yuan, the cumulative monthly recharge amount shall not exceed 200 yuan; for users over 16 years old but under 18 years old, the single recharge amount shall not exceed 100 yuan, and the cumulative monthly recharge amount shall not exceed 400 yuan.
"Danzi Party" is mainly aimed at the "post-00s" and "post-10s" player groups. Is it reasonable to set a recharge limit that is mostly higher than 50 yuan?
Are consumption items such as blind box drawings inducing?
"Single recharge limit" and "monthly recharge limit" both default to "unlimited". What is the intention?
How can online game review be in vain?
In addition, there is another situation that is particularly worth noting: According to relevant regulations, high-value game recharges made by minors should be refunded. However, when parents find that their children apply for a refund from the game platform after recharging, most of the responses they receive are: The submitted materials do not meet the application conditions, or because the real-name authentication account is an adult, no refund or full refund will be given.
As guardians, parents must indeed assume the responsibility of supervising "naughty children" and manage their own accounts. However, online game companies should also take the initiative to assume social responsibilities and actively seek solutions.
In recent years, preventing minors from being addicted to online games has become the focus of attention from all walks of life, and remarkable results have been achieved with the joint efforts of all walks of life.
However, the "Egg Boy Party" incident once again showed that there are still many loopholes in the management of some platforms, and it will take a long time to protect "youth".
(Source: Beijing Youth Daily)