The Tokyo Metropolitan Government, which is considering enacting the nation's first ordinance to prevent customer harassment, or so-called "customer harassment," has announced a policy to formulate guidelines to ensure the effectiveness of the ordinance.
The Tokyo Metropolitan Government is considering enacting an ordinance to prevent customer harassment such as nuisance behavior and malicious complaints.
According to the Tokyo metropolitan government, if an ordinance to prevent harassment is enacted, it will be the first in the nation.
In relation to this, in a question asked by a member of the Tokyo Metropolitan Assembly on the 27th, Governor Koike said, ``We aim to eliminate situations where workers are subjected to excessive demands or unfair complaints, which damage their character and cause them to suffer psychological damage.'' It is essential to create a system to promote appropriate responses.We will create guidelines to ensure the effectiveness of the ordinance and support efforts tailored to the situation on the ground."
The Tokyo Metropolitan Government has decided to consider what to include in the guidelines, such as how to respond in the event of harassment, and plans to hold further discussions on enacting an ordinance and aim to submit a draft ordinance as soon as possible. Masu.