It has been learned that at a funeral parlor in Higashiosaka, Osaka, a company operating a funeral service mistook the body of an elderly person with no relatives and a woman in her 90s and cremated the body. As a result, the woman in her 90s was cremated before the funeral was held, and the company apologized to the bereaved family.
The company that made the mistake of mixing up bodies was Izumiya, a funeral service in Osaka and Nara prefectures, located in Chuo Ward, Osaka.
According to the company, on the 23rd of last month, a staff member at a funeral home in Higashiosaka mistakenly confused the body of a woman in her 90s, who had been placed on the same floor as an elderly person with no relatives, and moved the woman's body to another in the city. The casket was taken to a crematorium located at
A funeral for the woman in her 90s was scheduled to be held at a later date, but she was cremated before the funeral and her family was unable to attend.
The company apologized to the bereaved family after the mistake was discovered several minutes after the woman was cremated, when another person in charge noticed that the body of an elderly person with no family had been left behind, which was originally planned to be cremated. Did.
The two bodies were placed in separate mortuaries, about 10 meters apart, and name tags were hung at the entrance, but the company says that the person in charge failed to check.
In addition, as a result of a mix-up, the woman in her 90s was cremated within 24 hours of her death, which is suspected to be in violation of the Cemetery Burial Act, which stipulates that cremation be performed more than a day later.The police are investigating the details of the incident. .
Regarding this mistake, ``Izumiya'' said, ``We have done something that cannot be compensated for by the bereaved family.This incident should not have happened, and we take it very seriously.We are taking measures to prevent recurrence so that something like this never happens again.'' We will thoroughly implement this.''