China News Service, Qingdao, February 13 (Hu Yaojie and Wang Yuxuan) During the busy Spring Festival travel season, flight attendants wearing bright uniforms on high-speed trains are often the focus of passengers. On the 13th, on the D1636 train from Qingdao North Station to Yuncheng Station, the "silver-haired" flight attendant Chen Jinglin stood out. He is always busy providing assistance to passengers and carefully arranging seats, without stopping for a moment. This is his 35th Spring Festival Transport and the last Spring Festival Transport of his career.
Chen Jinglin instructed the children on the car’s safety features. Photo by Liu Changkun
Chen Jinglin is a flight attendant on the Beijing EMU train in Qingdao Passenger Transport Section of China Railway Jinan Bureau Group Co., Ltd. He is affectionately called "Old Chen" by his colleagues. His service is like the warm sunshine in winter, bringing happiness and human touch to passengers. "The Spring Festival Transport in 2024 will be my last Spring Festival Transport. I really can't bear to take off this handsome uniform, and I can't bear to leave this job." Speaking of the Spring Festival Transport in 2024, Chen Jinglin's words were full of reluctance.
35 years ago, when Chen Jinglin first entered the workforce, he was unfamiliar with everything and was often slower than others, so he felt impatient. But his master's words made him persevere: "You can't become fat with just one bite! As long as you persevere, you will gain something." From then on, Chen Jinglin focused on his work, starting from the basics and gradually overcoming difficulties. He makes himself a to-do list and puts a check mark on each item he completes.
Chen Jinglin handles ticket replacement for passengers. Photo by Liu Changkun
There are many unforgettable moments in Chen Jinglin's career, the most unforgettable of which was a New Year's Eve many years ago. That day, a little girl with a sallow complexion caught his attention. Because she failed to find a job one after another and was penniless, she only had enough money to buy a ticket for one stop. After learning about it, Chen Jinglin decided to buy a ticket for her with his own money and buy food for her. Three days later, the little girl and her family came to thank him with a thank-you letter and ticket money, but he only accepted the thank-you letter and returned the money to the little girl.
"After all these years, I always remember this incident. It is precisely because of this incident that I have strengthened my belief in doing this job well. In the words of a young flight attendant on my current team, this is my 'obsession'." The seeds of faith were planted in Chen Jinglin's heart. This is what he said and what he did.
Chen Jinglin answers questions for tourists. Photo by Liu Changkun
On the first day of Spring Festival travel in 2017, an emergency occurred on the train Chen Jinglin was on. A passenger fell to the ground and was convulsing. Chen Jinglin immediately used first aid knowledge to provide rescue and called the train conductor. Fortunately, the fallen passenger quickly regained consciousness. This experience strengthened Chen Jinglin's determination to do a good job. Later, the passenger specifically inquired about Chen Jinglin's working hours, got on the bus from Langfang, Hebei, and took Chen Jinglin's car back to Qingdao. Before getting off the train, the passenger held Chen Jinglin's hand and said, "Uncle, thank you for saving me. You are my hero. I hope I can see you again on the train in the future." It was with these words that Chen Jinglin The worries in my heart gradually dissipated, and my "obsession" to do a good job became stronger.
Chen Jinglin inspects train fire protection equipment and facilities. Photo by Liu Changkun
In order to welcome the Spring Festival Transport in 2024, Chen Jinglin discussed with the train conductor in advance: "Unlike previous years, the passenger flow during the Spring Festival Transport this year will be very large. The majority of people on the train I am taking are working and returning home. We must plan the train in advance and prepare Prepare emergency response measures." During the break, Chen Jinglin and conductor Dou Wen led the crew to review and practice the emergency plan for train emergencies, and imagined a variety of emergencies in order to prepare for those who encountered difficulties. Passengers provide the fastest solutions to ensure that every passenger can reach their destination safely.
During the 35 years of Spring Festival travel, Chen Jinglin has witnessed the development from green leather cars to "Fuxing". In the Beijing EMU, there are many old comrades like Chen Jinglin who have dedicated their lives. They devote their youth to the train and stick to the relay to provide high-quality services to passengers. Chen Jinglin expressed the hope that young people can persist in their beliefs and "obsession" with their work and achieve their own success. (over)