China News Service, Chengdu, February 9th: Title: New Year's Eve for the "Little Dragon Man" on the train: serving passengers well is the biggest wish

　　Author Hu Zhiqiang Li Xiaoqin

　　February 9th, New Year’s Eve. In the Chengdu passenger section of China Railway Chengdu Bureau Group Co., Ltd., a group of train staff born in the 1980s who belong to the dragon zodiac are busy. They are called "little dragon people" by their colleagues. In order to allow passengers to travel safely, conveniently and warmly, they gave up the opportunity to reunite with their families during the Spring Festival and travel, and dedicated themselves silently in their ordinary jobs.

　　Train conductor Wang Yalan: It is our greatest wish to deliver passengers safely to their destinations

　　At 4:30 on February 9, Wang Yalan, conductor of the first intercity train in the Chengdu passenger section, was on duty for DJ8209. She led the team to Chengdu East Station early and started a series of preparations before departure. Work.

The picture shows Wang Yalan helping passengers on the platform during the 2024 Spring Festival travel rush. Photo by Hu Zhiqiang

　　"Before the train departs, I will conduct a careful inspection of the fire protection equipment, broadcasting equipment, toilets, etc. in each carriage to ensure that the equipment and facilities are in good condition." Wang Yalan said.

　　Wang Yalan, born in 1988, is in his 17th year of work this year. In her view, no matter what position she is engaged in, safety is always the first priority. In order to cope with the significant increase in passenger flow during the Spring Festival travel period, Wang Yalan and his colleagues have already made sufficient preparations. They have held a team meeting to determine which key tasks need to be arranged in advance based on the passenger flow of the day, so that they are well aware of it.

　　"During the Spring Festival travel period, we will strengthen the introduction of safety knowledge on luggage rack items, and present blessing cards and candies to passengers on New Year's Eve, so that everyone can feel the New Year atmosphere on the train." Wang Yalan said that although she cannot go home to be with her family Reunion, but being able to safely deliver every passenger to their destination and allowing them to have a good New Year is our greatest wish.

　　Waiter Zhang Wenxiu: Serve attentively so that tourists can return home like a dragon

　　"Wenxiu, you are at work on New Year's Eve and the first day of the Lunar New Year. Your mother sent you the red autumn clothes and autumn trousers. Remember to wear them when it gets cold." On the morning of February 9, Zhang Wenxiu, a catering staff member of the intercity team in the Chengdu Passenger Transport Section, saw her mother The message sent made his eyes well up with tears.

The picture shows waiter Zhang Wenxiu working on the high-speed train dining car during the 2024 Spring Festival travel period. Photo by Hu Zhiqiang

　　Zhang Wenxiu was also born in 1988. There is a custom in her hometown that she wears red in her zodiac year, which is a prosperous year. After working as a train attendant for many years, Zhang Wenxiu rarely reunited with her family on New Year's Eve and missed her family far away in Gansu. She said: "Working as a front-line train crew not only allows me to grow, but also makes me feel the fun and meaning of work."

　　During the Spring Festival this year, in addition to doing her job well, Zhang Wenxiu also took on the role of "train mother". At work, she always pays attention to the movements of children in the carriage, gives safety reminders to children running randomly in the corridor, and helps take care of children when parents go to the toilet. Sometimes the "train mother" will also help passengers in need to provide care for infants and young children. Change diapers.

　　On the same day, in order to let the passengers fully feel the strong atmosphere of the festival, Zhang Wenxiu and her colleagues also prepared red envelopes and Spring Festival couplets with the word "福". She said: "I give the customs of my hometown to the passengers, hoping that they can all 'Long' 'Return home."

　　Conductor Zhang Peng: The safety of passengers is our responsibility

　　"Hello, may I ask what is in this bucket? Please open it and take a look." At 8:30 on February 9, on the D6142 train from Chongqing North to Huangshui, a group of train crew members of the intercity high-speed train in the Chengdu Passenger Section Zhang Peng was busy.

The picture shows Zhang Peng checking the placement of luggage on the high-speed rail during the 2024 Spring Festival travel rush. Photo by Hu Zhiqiang

　　Zhang Peng, who was born in 1988, spent the Spring Festival on a train for the 11th time in 17 years. Recalling the first Spring Festival travel scene he experienced when he first started working, he said: “I missed home at that time, but due to my responsibilities, I had to work on the train. Later, I gradually got used to being on duty during the Spring Festival. "For Zhang Peng, the flavor of the Spring Festival has long been integrated into the New Year's goods carried by passengers, the large and small bags of luggage, and the laughter of adults and children.

　　As the only male employee in the team, in addition to doing his job, he also works as a safety officer. How to protect the safety of passengers is a question that Zhang Peng often thinks about. At work, he has his own unique skill. When inspecting the carriages, he must be "well aware" to see if there are any key passengers who need help on the carriages, whether there are dangerous goods in the luggage items carried by the passengers, whether there is luggage blocking the door, etc. .

　　While inspecting the carriage, Zhang Peng discovered that a passenger was boiling water with his own heating cup. When he saw this, he immediately stepped forward to stop him. The passenger pointed at Zhang Peng angrily and asked, "Why are there sockets on the train?" He patiently guided the passenger to unplug it. He removed the socket and took the trouble to explain to passengers the charging regulations on the train. Thanks to Zhang Peng's efforts, the passengers finally expressed their understanding. "The safety of passengers is our responsibility." Zhang Peng said. (over)