China News Service, Kunming, February 9th (Xu Hongdewei) On February 9th, New Year’s Eve, Kunming South Railway Station was bustling with passengers, packing their bags and embarking on a journey to reunite with their families. At 7 o'clock in the morning, Liu Zerui, a police officer from the "90" post-90s police detachment of the Kaiyuan Public Security Division of the Kunming Railway Public Security Bureau, who was on board the D87/8 international passenger train from Kunming, China, to Vientiane, Laos, had arrived at the station early to check the equipment, organize his clothes, and board the train. Go to the platform and prepare to start the day's duty.
The picture shows Liu Zerui, a policeman born in the 1990s from the Kaiyuan Public Security Division of the Kunming Railway Public Security Bureau, helping passengers. Photo by Xu Hong
During the Spring Festival travel rush, the passenger flow is strong, with the flow of family visits and tourism superimposed, and international passenger trains are full every day. "Key parts such as the car bottom, doors, and car joints must be carefully inspected. Today is New Year's Eve, and we cannot be careless." Before the train started driving, Liu Zerui and the train mechanics conducted a safety inspection on the approximately 200-meter-long car body.
At 7:50, the D87 international passenger train from Kunming, China to Vientiane, Laos started checking tickets, and Liu Zerui immediately went to the platform for duty. "Watch your steps, don't be in a hurry!" At the platform elevator, he quickly rushed forward to help a passenger who almost tripped over his luggage. When he sees passengers with a lot of luggage or elderly people with limited mobility, he always steps forward to help them, and from time to time he can freely switch between Lao, English and Mandarin to communicate.
"There are many passengers from South and Southeast Asia countries such as Laos and Thailand on this train, so the detachment organized learning of common languages in many countries." Liu Zerui said.
At 8:08, the train departed from Kunming South Railway Station on time. In order to ensure the safety of train operation, Liu Zerui met with the conductor and mechanics to communicate information and work priorities.
The picture shows Liu Zerui, a policeman born in the 1990s from the Kaiyuan Public Security Division of the Kunming Railway Public Security Bureau, helping passengers. Photo by Xu Hong
From the moment an international passenger train arrives at the platform to the moment it leaves the country, all work by the train police is carried out in accordance with strict standards. Attendance at the station, inspection under the train, "three-passenger" meeting, carriage inspection, security maintenance... Liu Zerui's every move is under the lens of the real-time visible law enforcement recorder. Every safety inspection on the train needs to be dictated by him. mark. Since the launch of the China-Laos Railway international passenger train on April 13, 2023, he, who is a highly qualified police officer, has been on duty for this train. Each shift lasted 4 days, and he was on duty for a total of 8 round-trips.
In order to create a more distinctive train police force, Liu Zerui, on the basis of strictly implementing standard service requirements, closely following the passenger flow and operating characteristics of international passenger trains, innovatively explored a "dual dynamic" working method, increasing the number of inspections and monitoring according to the train passenger flow. He controlled the sections and stations, and dynamically adjusted the form and frequency of publicity. There were 8 carriages in total. Before arriving at the terminal, he carried out at least 16 legal publicity sessions.
In addition, paying attention to the safety of passengers of all ages and young children and solving the "problems" encountered by passengers during their journeys are also the focus of Liu Zerui's work.
"When going through customs, you need to prepare your exit card in advance. Many passengers cannot read English when they leave the country for the first time. During the inspection of the carriages, I can not only guide passengers to fill in the exit card in time, but also ensure the safety of train operation." Whenever Liu Zerui patiently After answering passengers' questions, they will always happily give a thumbs up to the enthusiastic police officer who is busy in the shuttle carriage.
Helping passengers find their misplaced luggage, and promptly broadcasting calls for medical treatment for sick passengers...Liu Zerui has lost count of how many passengers he has solved the "urgency and anxiety". These seemingly inconspicuous things polish the image of the Chinese police.
At 12:23, the train arrived at Mohan Railway Station. After all passengers left the platform, Liu Zerui and staff from the Customs, National Immigration Administration, and the train team jointly carried out a "four-party joint inspection" on the car body and conducted detailed inspections on each carriage. Conduct inspections to ensure the safety of international passenger trains.
An hour later, as the D88 international passenger train from Vientiane, Laos, arrived at the platform, Liu Zerui boarded the train again and continued to guard the direction of the returning tourists heading home. (over)