The residence certificates of Hong Kong, Macao and Taiwan residents cannot be authenticated online in the Mainland (Mainland). The three ministries and commissions responded

The Ministry of Public Security, the Ministry of Transport, and the National Medical Insurance Administration responded to

　　Recently, compatriots from Hong Kong, Macao and Taiwan have reported that the residence permits for Hong Kong, Macao and Taiwan residents they hold cannot pass online real-name authentication in the mainland (mainland), which has a great impact on job hunting, medical treatment, etc.

　　After receiving the messages from netizens forwarded by the Chinese government website, the Ministry of Public Security, the Ministry of Transport, and the National Medical Insurance Administration carefully studied and handled them and gave the following reply:

　　Wang **, a Hong Kong compatriot living in Fuzhou, Fujian Province, reported that he wanted to make short videos online to bring goods to increase his income. However, when he went through the qualification certification of "Experts to Bring Goods" on the Douyin App, the system prompted that the residence permit for Hong Kong and Macao residents was not supported. In response, the Ministry of Public Security responded that in order to promote smoother use of residence certificates for Hong Kong, Macao and Taiwan residents in Internet application scenarios, the Ministry of Public Security actively promotes Internet application information verification services for residence certificates for Hong Kong, Macao and Taiwan residents, and maximizes the coverage of Internet applications supporting the use of residence certificates. . Currently, Internet applications such as Alipay, WeChat, Douyin, and Meituan all support the use of residence certificate name authentication. In response to the problems you have reported, the Ministry of Public Security will actively promote the Douyin platform to research solutions to provide more convenience for Hong Kong, Macao and Taiwan compatriots to work in the mainland (mainland), and strive to enhance the sense of gain and happiness of Hong Kong, Macao and Taiwan compatriots.

　　Chen **, a Taiwanese compatriot living in Nanning, Guangxi, reported that he wanted to drive an online taxi to increase his income, but the "Online Booking Taxi Driver Qualification Certificate" examination registration system did not support the use of residence permit for certification. In response, the Ministry of Transport responded that the Ministry of Transport attached great importance to the issues reported by the leavers, immediately contacted the leavers to learn about the situation, and requested the Department of Transportation of the Guangxi Zhuang Autonomous Region to organize verification on the issues reported by the leavers and speed up the progress. Solve the problem reported by the commenter. At present, the Nanning Municipal Government has deployed the Nanning Municipal Administrative Approval Bureau to work with the Municipal Party Committee’s United Front Work Department, Foreign Affairs Office, Narcotics Control Office, Public Security Bureau, Transportation Bureau and other departments to study and issue normative documents to clarify that people holding relevant certificates from Hong Kong, Macao and Taiwan can register as taxi drivers Qualification examination. In the next step, the Ministry of Transport will guide the Department of Transport of the Guangxi Zhuang Autonomous Region to urge the Nanning Municipal Transport Department to cooperate with the leading unit to speed up the revision of relevant systems to provide more convenience for Hong Kong, Macao and Taiwan residents to engage in taxi business activities in the mainland.

　　Gao **, a Hong Kong compatriot living in Zhuhai, Guangdong, said that he applied for a medical insurance card with his Hong Kong and Macao resident residence permit, but was unable to register for medical treatment in another place. In response, the National Medical Insurance Administration responded that at present, the supporting documents for off-site medical treatment registration business do not include residence permits for Hong Kong, Macao and Taiwan residents, so it is temporarily unable to provide off-site medical treatment registration services to insured persons who use the residence permits for Hong Kong, Macao and Taiwan residents to participate in basic medical insurance. The National Medical Insurance Administration is accelerating the optimization and improvement of the off-site medical registration business, expanding the types of certificates supported by the business, and completing the optimization as soon as possible. In the next step, we will continue to optimize and simplify service functions to provide more convenient and efficient online medical insurance services for insured persons holding residence permits for Hong Kong, Macao and Taiwan residents.

　　Lin **, a Macau compatriot living in Jiangmen, Guangdong, said that he purchased Jiangmen Urban and Rural Resident Medical Insurance, but because there is no login option for Hong Kong and Macao residents’ residence certificates on the National Medical Insurance App, he cannot use the electronic medical insurance voucher to handle business, and can only use physical certificates. . In response, the National Medical Insurance Administration responded that in order to better protect the rights and personal privacy of insured persons, the National Medical Insurance Service Platform App requires real-name registration and login based on facial recognition. At present, because the information sharing of residence permits for Hong Kong, Macao and Taiwan residents between the medical insurance department and the public security department is still in progress, insured persons who use the residence permits for Hong Kong, Macao and Taiwan residents to participate in basic medical insurance cannot complete the national medical insurance service platform App registration on their own for the time being. In order to facilitate insured persons holding residence permits for Hong Kong, Macao and Taiwan residents to use the National Medical Insurance Service Platform App and related online services, after comprehensively considering the actual needs of the people, personal privacy, medical insurance fund security and other factors, the medical insurance department relies on the national unified medical insurance information platform The offline activation function of the medical insurance code has been launched. Insured persons and their family members in need can go to the medical insurance agency in the insured place, and the staff will assist in activating the medical insurance code offline. After successfully activating the medical insurance code, they can log in to use the national medical insurance. Service platform App. The medical insurance department has assisted you to successfully activate your medical insurance code and log in to the National Medical Insurance Service Platform App through the above methods. At present, 32 provincial medical insurance information platforms across the country have supported the offline activation function of medical insurance codes. 426,000 insured persons across the country have activated medical insurance codes offline, including more than 6,200 insured persons holding residence permits for residents of Hong Kong, Macao and Taiwan. people. In the next step, we will accelerate the sharing of relevant data on the premise of effectively protecting the security of personal information and medical insurance funds, continue to optimize and simplify online medical insurance services, and provide more convenient and efficient medical insurance services to insured persons, including compatriots from Hong Kong, Macao and Taiwan. .

　　(Chinese government website)