Chinanews.com, Urumqi, March 3 (Wang Xiaojun, Wang Qiyu, Song Wenting) "Don't worry, we'll wait for you!" On March 3, Tianjin Airlines flight GS7518 was delayed for 15 minutes to take off, and a green channel was opened to treat passengers with broken palms. Urumqi for medical treatment.
On the 3rd, the reporter learned from the Xinjiang branch of Tianjin Airlines that the passenger arrived in Urumqi in the early morning of the 3rd and sought medical treatment in time.
At present, the operation went well and is in the observation period.
Tianjin Airlines guarantees that injured passengers will get off the plane first.
At 10:30 p.m. on March 2, the Tianjin Airlines service command seat received a call from the ground service of Aksu Airport. A middle-aged male passenger had broken his right palm due to mechanical damage and needed to take Tianjin Airlines flight GS7518 to Urumqi for emergency palm surgery. .
After receiving the report, the service command seat of Tianjin Airlines immediately started the evaluation and decision-making mechanism, and finally decided to delay the flight and wait for the injured passengers to board the plane.
After hanging up the phone, Tianjin Airlines’ service command seat immediately linked with the marketing unit to issue tickets and lock seats, give priority to arranging the first row of seats for injured passengers, and start the green guarantee and fast travel procedures; coordinate with the airport, air traffic control department, flow room and other jurisdictions All units activated the green channel on the ground and in the air, coordinated the use of direct flights to optimize the route, and contacted the airport emergency and other security teams in place in advance to ensure that passengers can go to the hospital for treatment as soon as they disembark, and strive for golden treatment time for injured passengers to receive surgery .
Tianjin Airlines staged an "ordinary hero" to win valuable treatment time for injured passengers.
After the injured passengers arrived at the airport in an ambulance from Aksu Hospital, Hu Jiaojiao, the purser, went to the corridor bridge to meet and protect the injured passengers. After boarding, the crew arranged for the passengers to sit in the first row and prepared blankets, water, ice and other items, "Mr. , we have prepared a blanket, you can pad your arm, it will relieve some pain, you must tell us if you have any questions during the journey. The captain asked me to convey to you that the company has launched a fast-track security procedure, and the ambulance has been contacted. Don't worry!"
Tianjin Airlines efficiently cooperated with various support units, and the flight took off smoothly after a delay of 15 minutes.
In the early morning of March 3, flight GS7518 safely arrived at Urumqi International Airport 7 minutes earlier than originally planned.
The airport's emergency medical personnel have already been in place, and the crew gives priority to the green channel for the injured passengers, assists the passengers to get off the plane as quickly as possible, and sends them to Urumqi Hospital for overnight treatment... "Life is more important than Mount Tai", Tianjin Airlines and all parties in the jurisdiction The support units worked together to protect passengers with broken palms on delayed flights, and staged an "ordinary hero".
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